About this role
Job title: Mid-Market Client Director
About the Role AHEAD's Mid-Market Client Director leads strategic relationships and creates an outstanding customer experience for existing and prospective mid-market customers. You will consult commercial customers in their data center environments with a focus on Cloud, Data Center Infrastructure (Compute, Storage, Network, Virtualization), and Security, and drive both expansion of existing accounts and acquisition of new ones.
What You'll Do
- Build and maintain strong, trusted relationships with mid-market clients (under 2,500 employees, < $1B revenue) and act as the primary point of contact.
- Develop and execute account plans to drive client expansion and new customer acquisition.
- Maintain deep knowledge of AHEAD solutions and translate capabilities to customer outcomes.
- Collaborate with sales and solutions engineering teams to tailor offerings for mid-market needs.
- Ensure an outstanding customer experience and alignment with Dell Technologies as a major partner emphasis.
What We're Looking For
- Experience consulting commercial customers in data center environments with a focus on Cloud, Data Center Infrastructure (Compute, Storage, Network, Virtualization), and Security.
- Track record of driving client expansion and new customer acquisition in the mid-market.
- Strong relationship-building, communication, and problem-solving skills.
- Knowledge of AHEAD solutions or similar enterprise cloud / IT infrastructure offerings.
Nice to Have
- Experience working within or with Dell Technologies ecosystem or partner networks.
Compensation & Benefits
- Salary range: USD 150,000 - 250,000 per year (On-Target Earnings include base salary and target bonus).
- Benefits include Medical, Dental, and Vision Insurance; 401(k); Paid company holidays; Paid time off; Paid parental and caregiver leave.