Microsoft Dynamics 365 Finance & Operations (F&O) Functional Consultant

About the Role

sa.global is looking for a Microsoft Dynamics 365 Finance & Operations (F&O) Functional Consultant with strong expertise in the SCM (WMS/Production) module to join our dynamic team in Korea.

You will play a pivotal role in guiding our clients through successful implementations and integrations of Microsoft Dynamics 365 F&O, empowering them to optimize their business processes and achieve enhanced performance.

Main Responsibilities

• Cover all aspects of consulting - including presales and supporting the sales team, product demonstrations, analysis, implementation, and training of end users utilising Dynamics 365 F&O.
• Provide expertise and in-depth knowledge of D365 F&O application, evaluating the customer’s business processes against standard Microsoft Dynamics functionality.
• Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.
• Collaborate with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes.
• Facilitate the customer’s decision-making process and develop the functional design document that will drive the development process.
• Responsible for conducting user acceptance testing and train customer resources to successfully use and maintain D365 F&O application.
• Liaise with product vendors on any issues relevant for our customers or the company’s services.
• Ensure that the technical aspects of projects meet required standards for functionality, operability, and documentation.
• Work with project managers and team leaders to cater for resource changes across projects.
• Liaise with developers and clients – act as a point of communication.
• Responsible for quality assurance & documentation.
• Production support as required.
• Collaborate with teams globally.
• Always self-update with the latest feature and technology of D365 F&O.

Skills and Experience

• Experience as a subject matter expert in D365 F&O, with a focus on SCM (WMS/Production) module, with full project implementation experience.
• Demonstrated experience developing functional specifications for D365 F&O enhancements and integrations.
• Proven experience with setup, configuration, implementation, integration, and testing of D365 F&O solutions using best practices implementation methodology and/or Microsoft Sure Step methodology.
• Excellent understanding and knowledge of core D365 F&O modules.
• A working knowledge of best practices in their area of specialization/vertical.
• Technical background/programming concept understanding would be an added advantage.
• Ability to create high quality functional documentation and strong requirements gathering skills.
• A demonstrated logical approach to problem solving and structured approach to introducing change into operational systems.
• Excellent business communication skills with effective presentation and demonstration skills.
• Ability to multi-task, organize, prioritize, and meet deadlines.
• Experience leading large complex technology projects.
• Business intelligence understanding including reporting and analytics.
• Possess a deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application servers.
• Highly confident with providing support and training to users.
• Possess strong relationship-building expertise with a wide and varied audience; internally and externally.
• Strong attention to detail and a keen desire to deliver the highest quality solutions to customers.
• Experience across a number of industries.
• Solves complex problems with creative solutions.
• Self-starter with ability to handle multiple tasks and shifting priorities.
• Thinks clearly and calmly under pressure.
• Places emphasis on client satisfaction.
• Business analysis and client facing skills.
• Ability to work independently and as part of a global team.
• Minimum Bachelor’s degree, preferably in Information technology or equivalent professional qualification.
• Relevant Microsoft certifications are preferable.
• Project Management certification is highly desirable.