Microsoft 365 Specialist
About this role
Microsoft 365 Specialist
This role manages Exchange Online mailboxes, shared mailboxes, distribution groups, and mail flow and transport rules, and administers SharePoint and OneDrive sites including storage quotas, external sharing controls, and permission structures. It handles Entra ID identity tasks, group governance, conditional access support, and periodic access reviews, manages license assignment and optimization, and executes tenant configuration changes through the established change process. The specialist applies retention, data protection, sensitivity labelling, and compliance policies across M365 workloads, monitors service health, responds to incidents, and communicates impact and workarounds to affected users.
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