About this role
As a Microsoft 365 Engineer, you will:
- Design, implement, and support Microsoft 365 solutions based on customer requirements.
- Administer and maintain Exchange Online, SharePoint Online, and Microsoft Teams.
- Manage modern workplace endpoints using Microsoft Intune and ensure compliance with organizational security policies.
- Implement and maintain Microsoft 365 security baselines, identity management, and access controls.
- Support Microsoft Defender for Endpoint to strengthen endpoint security and protection.
- Guide customers through Microsoft 365 governance, adoption, and implementation initiatives.
- Automate administrative tasks and repetitive processes using PowerShell scripting.
- Troubleshoot complex Microsoft 365, endpoint management, identity, and security issues.
- Support device management automation and integrations using Microsoft Graph API.
- Provide technical guidance, training, and knowledge transfer to colleagues and customers.
- Review Microsoft 365 licensing and identify opportunities for licensing optimization.
What You Bring to the Table:
- 4–6 years of overall IT experience, as specified in the requirement.
- Strong hands-on experience with Microsoft 365 technologies and administration.
- Expertise in Exchange Online, SharePoint Online, and Microsoft Teams.
- Proficiency in Microsoft Intune and modern endpoint management.
- Solid understanding of identity and access management (IAM) and security baselines.
- Experience with Windows PowerShell scripting and administrative automation.
- Knowledge of Microsoft Defender for Endpoint and endpoint security.
- Familiarity with Microsoft Graph API and device management automation.
- Understanding of Microsoft 365 governance and licensing optimization.
- Relevant Microsoft certifications are an added advantage.
You should possess the ability to:
- Design and implement Microsoft 365 solutions that meet customer and business requirements.
- Manage endpoint configurations, device compliance, and security policies.
- Troubleshoot complex technical issues and implement effective solutions.
- Automate administrative tasks using PowerShell and related tools.
- Guide customers through Microsoft 365 implementations, governance, and adoption.
- Explain complex technical concepts clearly to technical and non-technical stakeholders.
- Work independently while managing multiple implementation and support activities.
- Collaborate effectively with colleagues, customers, and cross-functional teams.
- Deliver technical training and prepare clear documentation for knowledge transfer.
What We Bring to the Table:
- Opportunities to design and implement Microsoft 365 solutions for diverse customer environments.
- Exposure to modern workplace technologies, endpoint management, and cloud-based administration.
- Opportunities to work with Microsoft 365 security, identity, governance, and automation solutions.
- A collaborative environment that encourages technical learning, customer engagement, and knowledge sharing.