Micro-Credential Program Specialist II

Position Title: Micro-Credential Program Specialist II

Job Group: Professional & Scientific

Required Minimum Qualifications: Bachelor’s degree and 2 years of related experience

Job Description: The Center for Excellence in Teaching and Learning is currently accepting applications for a Micro-Credential Program Specialist II. This position plays a critical role in advancing Iowa State University's expanding micro-credential initiative by supporting the development, implementation, administration, and continuous improvement of non-credit and credit-bearing micro-credentials and digital badges. This position serves as a central resource for faculty, staff, and program partners, coordinating project workflows, managing digital credential operations through the Accredible platform, supporting communications and outreach efforts, and maintaining program data and reporting processes.

The successful candidate will collaborate with stakeholders across the university to facilitate micro-credential development and approval processes, administer digital credentials, create and maintain program resources and training materials, support marketing and promotional initiatives, and analyze program metrics to inform decision-making and program enhancement. This position requires strong organizational, communication, project coordination, and technology management skills, along with the ability to manage multiple priorities in a collaborative environment. Some key responsibilities include:

• Coordinate micro-credential proposals, development projects, approvals, revisions, and implementation activities.
• Administer and maintain the university's digital credentialing platform, including digital badge and micro-credential issuance.
• Partner with faculty, staff, and university stakeholders to support program development and operations.
• Create and maintain program communications, training resources, web content, and outreach materials.
• Conduct workforce and industry research to inform micro-credential development and alignment with in-demand skills.
• Track, analyze, and report program performance data, learner engagement, and credential outcomes.
• Identify opportunities to improve processes, workflows, and operational efficiencies.
• Represent the micro-credential program through presentations, workshops, meetings, and various outreach activities.

The ideal candidate is a detail-oriented and highly organized professional who enjoys managing projects, supporting technology-enabled initiatives, working collaboratively with various stakeholders, and leveraging data to drive continuous improvement. They are comfortable balancing multiple priorities while providing exceptional service and support in a dynamic higher education environment.

Preferred Qualifications: Experience with project management and workflow tools to coordinate processes Experience with developing promotional materials or other program communications using Adobe Creative Suite Understanding of workforce development, skills-based hiring, labor market research and trends Familiarity with Micro-credentialing and digital badging Previous experience working in a higher education setting

For more information about Micro-Credentials and what we do, please visit: Micro-Credentials – CELT

This is 2-year fixed term position. Potential renewal contingent on future funding.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Appointment Type: Regular with Term Appointment (Fixed Term)

Proposed End Date or Length of Term: January 3, 2029

Number of Months Employed Per Year: 12 Month Work Period

Time Type: Full time

Pay Grade: PS807

Original Posting Date: October 26, 2026

Posting Close Date: Job Requisition Number: R20079

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.