Merchant Integration Intern

Job title: Merchant Integration Intern

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

About the team/role

As a Merchant Integration Intern at DiDi, you will accelerate merchant onboarding and integration across ride-hailing and delivery platforms, directly increasing merchant activation rates and time-to-revenue for strategic markets; success is measured by number of merchants integrated per month, reduction in average integration time, and uptime of merchant-facing features. You will join the Merchant Solutions team within the Growth & Partnerships business unit, supporting scalable integration processes, cross-functional coordination, and operational improvements that enable DiDi to expand its merchant network and enhance platform monetization.

In this role, you'll be...

• 1. Assist with merchant signing and onboarding, and coordinate with sales and operation teams.
• 2. Sort and analyze merchant operational data, and compile weekly data reports regularly.
• 3. Conduct business special analysis and explore operational optimization strategies.

We're eager to be in touch because you have...

• 1. Skilled in Excel and SQL, data-sensitive and quick-witted with good logical thinking.
• 2. Bachelor’s degree or above.
• 3. Advanced English to communicate with diferent stakeholders.
• 4. Avaialbility to work fully presencial at the office.
• 5. Minium of 12 months away from the university degree.

You'll love working at DiDi because...

We create user value We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

Growth We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).