About this role
About the Role We’re hiring a Merchandising Consultant to lead pricing and promotion engagements across both implementation projects and ongoing service delivery. This is a hybrid role: you will configure our platform end to end and bring real merchandising judgment to the customers you work with. It is not a pure advisory seat, and it is not a pure technical seat.
What You'll Do
- Lead pricing and promotion engagements end to end, from process discovery and design through configuration, testing, and go-live.
- Configure the Pricing & Promotions platform to fit the customer’s strategy, including promotional objectives, pricing rules, and workflow setup, with technical consultants supporting anything beyond the UI.
- Advise customers on how to run pricing and promotions, not just how to operate the software.
- Recommend an approach rather than transcribe their existing one.
- Support change management with the customer’s end users; adoption does not happen on its own; you will actively drive it, build confidence, and close the gap between a working system and a system people actually use.
- Use AI-assisted tooling to build solutions for your engagements quickly, such as configurations, queries, dashboards, and lightweight automations tailored to the customer in front of you.
- Develop analytics and KPI views that prove out the business case and track value after go-live.
- Present findings and recommendations to both operational teams and executive stakeholders.
- Support sales as a subject-matter expert: solution positioning, RFI responses, and ROI development.
- Work with global colleagues on international engagements and share what you learn back into the team.
What We're Looking For
- 4+ years of hands-on merchandising, category management, pricing, or promotions experience at a retailer or supplier; practitioner experience, not just general retail consulting or project management.
- A clear point of view on how pricing and promotions should be run, and the confidence to recommend it to a customer.
- Strong analytical and problem-solving instincts, and comfort working with large datasets to find answers.
- Ability to translate a customer’s strategy into a software configuration that supports it.
- Comfort leading people through change.
- Willingness and curiosity to use AI-assisted tooling to build things faster.
- Adaptable, collaborative, self-directed approach; you can build a customer relationship and spot value without being told to.
- Fluent English; willingness to travel up to roughly 25%.
Nice to Have
- Experience implementing or supporting enterprise software through a full project lifecycle.
- A degree in business, economics, industrial engineering, or supply chain.
- Experience gathering requirements, designing processes, delivering training, and supporting user acceptance testing.
- Fluent in Spanish.