About this role
Job title: Merchandise Supervisor (Huntington Bank Pavilion)
About the Role The Merchandise Supervisor at Huntington Bank Pavilion leads a highly motivated team of merchandise specialists who inventory, distribute, and display artist merchandise with pride. They monitor inventory levels during the show, coordinate stock replenishment, and guide the team to fulfill each guest's order quickly and accurately. After the show, they oversee reassembly and inventory of remaining merchandise and ensure successful reconciliation before returning items to the artist.
What You'll Do
- Serve as a liaison amongst Artist/Tour Representative(s), Venue Management, and Merchandise Specialists team.
- Oversee team of Merchandise Specialists to ensure an exceptional merchandise purchasing experience for all guests and fans in Live Nation venues
- Act as a brand ambassador for Live Nation, its local sponsors, and the venue
- Develop Merchandise Specialist schedule based on event projections
- Oversee inventory count-in and count-out procedures
- Support successful sales operations at each event by training, mentoring, and motivating Merchandise Specialists team
- Ensure merchandise stands always remain clean and presentable and displays meet or exceed expectations
What We're Looking For
- Passionate and motivated, with an entrepreneurial spirit; driven, resourceful, innovative, forward thinking and committed
- Demonstrated ability to lead a team in a fast-moving live entertainment environment
- Strong communication skills and brand ambassador mindset
- Ability to coordinate with Artist/Tour Representatives, venue management, and merchandise staff
Nice to Have
- Experience in retail merchandising or event operations at large venues
- Prior supervision or management experience in live events
Compensation & Benefits
- (Not disclosed in posting)