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MENSAGEIRO

ACCOR
Mercure Sao Paulo Pinheiros, São Paulo, Brazil Posted Oct 12, 2026
On-site

About this role

Vacancy Description

  • Recepcionar os hóspedes/clientes na chegada ao hotel, abordando-os, retirando bagagens, acompanhando-os ao apartamento, apresentando as instalações e prestando informações gerais sobre a unidade e outros.
  • Executar serviços de entrega de documentos, encomendas e outros nos apartamentos, atendendo à solicitações dos hóspedes, bem como controlar envio e recebimento de malotes.
  • Zelar pela conservação e limpeza da área de recepção (limpeza de cinzeiros, organização de jornais e revistas etc.).
  • Cuidar das bagagens, zelando pela sua integridade e segurança, bem como identificá-las corretamente, afixando o ticket de bagagem. Manter a organização e controle dos itens guardados no Maleiro, tais como protocolos, malas e etc.
  • Intermediar informações entre os pedidos de táxi e taxistas.
  • Responsável pela reposição de materiais diversos do departamento (FNRH, material de escritório, passaporte para chave, cartão de visita, balas, etc.)
  • Executar outras atribuições correlatas de acordo com a necessidade da área.

Sobre a Empresa e Diversidade

Discover a world where life pulses with passion

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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Job Categories

  • Administration & Support
  • Business Development
  • Business Performance
  • Corporate Social Responsibility
  • Culinary
  • Design & Technical Services
  • Digital Products, IT, Data & Analytics
  • Distribution
  • Engineering & Maintenance
  • Executive & Hotel Management
  • e-Commerce
  • Finance, Accounting, Audit & Business Analysis
  • Human Resources
  • Legal
  • Marketing
  • Others

Brands

ACCOR

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