Membership Director

About the Role

Under the direction of the Head of Operations & Labor Relations, the Membership Director will be the Local's senior management leader responsible for setting the strategic vision and path of the Membership department, modernizing operations, and strengthening data collection and quality to grow membership and engage workers. The role includes designing and implementing a dues revenue collection program to maximize financial resources for worker power-building programs, and leading day-to-day functions such as dues administration, per capita payments, and bargaining unit list uploads. The Membership Director will supervise a high-performing team to continually modernize core functions and advance the department’s vision. What You'll Do

• Develop and implement the department vision, goals, plans, and systems aligned with the Local’s mission.

• Lead data competency, data leveraging, and data protection across the department.

• Plan and coordinate large and complex projects; expand and streamline data collection and input into the data system.

• Modernize data systems, platforms, teams, and resources; design and implement an efficient dues revenue collection program.

• Improve department performance with metrics and standards; track best industry/legal practices and new technologies.

• Integrate and improve business intelligence applications; increase staff and members’ data literacy.

• Lead and develop a high-performing team; foster a culture of learning.

• Direct routine department activities (dues administration, COPE processing, per capita tax calculation/reporting, bargaining unit lists, membership sign-up, PAC contributions).

• Build positive field, program, and operations partnerships; assist in budgeting with revenue tracking and projections.

• Provide data insights and actionable visuals; support data ethics initiatives; maintain paperless operations.

• Perform other duties as assigned. What We're Looking For

• Bachelor’s degree in a related field and/or equivalent experience; 4 years’ database management; 3+ years supervising professional staff.

• Proven leadership experience; strong interpersonal and communication skills.

• Expertise in MS Excel and data analysis; ability to build teamwork.

• Demonstrated ability to work with diverse populations; commitment to integrity and discretion.

• Ability to manage multiple projects in a fast-paced environment.

• Preferred: Business Intelligence programming and application experience; strong competency in Unionware; 1+ years working for a labor union; 2+ years senior management experience. Compensation & Benefits

• Salary range: $141,228.34 – $162,412.53 USD per year.

• Competitive and comprehensive benefits package.