About this role
Medical Transportation Customer Service Representative - Remote
Join a mission-driven healthcare company as a Non-Emergency Medical Transportation (NEMT) Customer Service Representative, where you’ll help members access vital medical care every day. Support members by scheduling rides, answering questions, fielding complaints, and ensuring safe, timely transportation to medical appointments. This is a non-sales role for compassionate, detail-oriented professionals who enjoy helping others and making a difference every day.
To do well in this role you must have a calm, kind demeanor, enjoy working with a diverse population, and possess exceptional active listening and communication skills.
Why Become a Working Solutions PRO?
- Work from Home: Ditch the commute and enjoy the comfort of home.
- Flexible Hours: Set your own schedule and work when it's convenient for you.
- Diverse
Experience
- Expand your skillset across various industries while providing exceptional customer service.
- Supportive Environment: We’re here to help every step of the way!