Medical Records Technician

About the Role As a Medical Records Technician at Logan Health Medical Center in Kalispell, MT, you’ll support daily office operations, maintain patient records, and ensure HIPAA and legal standards are met. Location: Logan Health Medical Center – Kalispell, Montana. Schedule: Day Shift – 8 Hours | Full-Time – 40 Hours. This role focuses on accuracy, confidentiality, and efficient records management to enable quality patient care. What You'll Do

• Assist with daily office operations and provide backup as needed.
• Prepare, scan, and organize patient records per department procedures.
• Obtain records for patients, and assist in obtaining records for new patients as applicable.
• Process medical records requests in compliance with HIPAA and legal requirements.
• Prioritize and prepare files for scanning and/or storage.
• Scan documents to database and index per department procedure.
• Categorize and organize documents per department protocol.
• Research and resolve issues per department procedure.
• Perform quality audits on scanned images.
• Maintain supplies and equipment, coordinating repairs as necessary.
• Run reports, merge accounts, and analyze patient records for deficiencies.
• Respond promptly to requests and collaborate with team members to meet departmental needs. What We're Looking For
• One (1) year of work experience in an administrative office or healthcare setting.
• Post-high school or vocational training.
• Strong customer service skills with professional phone etiquette.
• Ability to multi-task in a fast-paced environment.
• Experience with Electronic Medical Records (EMR) preferred.
• Knowledge of medical terminology preferred.
• Proficiency in Microsoft Office Suite and the ability to learn new software.
• Excellent organizational, critical thinking, and communication skills.
• Commitment to confidentiality and teamwork.
• Additional requirement for Logan Health Whitefish (LHW) assignment: Montana Notary must be obtained within six months of hire. Nice to Have
• EMR experience and medical terminology preferred (if not already required).
• Notary (Montana) preferred for LHW assignment. Compensation & Benefits
• Comprehensive benefits package including Health, Dental, and Vision insurance; 401(k) with generous matching; Life and disability insurance options; Critical Illness and Voluntary Accident options.
• Paid time off, Holiday pay, and Illness bank; Tuition Reimbursement Program; Employee referral bonuses; Employee Assistance Program (EAP); Wellness coaching, incentives, and more.
• Discounted Logan Health Fitness Center membership; Free parking.