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Medical Receptionist

Integrated Dermatology
Worcester, MA, United States Posted Oct 26, 2026
Full-timeOn-site

About this role

Company Description

Integrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.

We are looking for a motivated, friendly, highly capable Front Desk Receptionist who can also provide support for our Medical Assistant Department.

Job Description

  • Answer incoming calls and direct them to the appropriate staff member
  • Schedule, reschedule, and cancel appointments
  • Manage online booking requests when applicable
  • Verify patient insurance eligibility
  • Obtain referrals when required
  • Collect and document payments accurately
  • Monitor income faxes, emails and medical records
  • Maintain organized patient records while following HIPAA privacy requirements
  • Respond to patient questions professionally
  • Provide support to the Medical Assistant department as needed to ensure smooth daily operations

Qualifications

  • Full-time: Monday – Thursday 07:30 AM to 4:30 PM

  • Fridays – 07:30 AM 2:00 PM

  • Education:

  • High School Diploma or equivalent

  • Experience:

  • Front Desk / Receptionist experience is preferred

  • Dermatology experience is a huge plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

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