Medical Office Receptionist - Neurosciences - Days
About this role
Job title: Medical Office Receptionist - Neurosciences - Days
About the Role A front-desk, patient access role within the Neurosciences department responsible for reception, scheduling, and patient assistance to ensure high-quality service.
What You'll Do
- Greet incoming patients and visitors at points of service and provide friendly customer service.
- Refer patients and visitors to appropriate department or resource; notify appropriate resource of arrivals.
- Verify patient demographics and eligibility; register new patients; schedule and reschedule appointments; follow up on cancelled or missed appointments.
- Collect co-pays and balances; make follow-up appointments as necessary.
- Respond to patient questions and coordinate with other departments and teams as needed.
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