About this role
Medical Manager
Why join DXC Technology?
Are you ready to be part of something truly innovative?
At DXC, we are thrilled to tell you about our self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up.
At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.
If you’re ready to take the next step and make a real impact, we invite you to apply and help us build something amazing together!
What you will be doing
The Medical Management Manager leads a national multidisciplinary team responsible for the governance, oversight, and optimisation of medical and rehabilitation services across workers' compensation claims portfolios. The role provides strategic leadership over medical expenditure, independent medical examinations (IMEs), rehabilitation provider performance, treatment governance, and complex injury management to ensure injured workers receive timely, appropriate, evidence-based care while achieving sustainable recovery and return-to-work outcomes.
The skills you’ll bring
To be successful in this role you should have:
Education
- Bachelor’s degree in human resources, Business Administration, Nursing, or related field is desirable.
Experience
- Demonstrated experience leading teams within self-insured workers’ compensation schemes or similar environments.
- Proven expertise in managing workers’ compensation claims under self-insurance frameworks, including compliance with relevant legislation and internal policies.
- Strong case management experience with the ability to drive successful claims outcomes while balancing cost control and team member wellbeing.
- Experience thriving in a challenging and dynamic role that requires adaptability to evolving regulatory and operational changes.
Skills
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Excellent problem-solving, negotiation, and decision-making abilities.
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Ability to adapt quickly and effectively to change in a complex and fast-paced environment.
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Knowledge of medical and paramedical terminology and injury treatment processes.
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Proven conflict resolution and communication skills, both written and verbal.
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Demonstrated empathy for injured individuals and a strong commitment to customer service excellence.
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Our culture and benefits
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DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives