Medical Information Specialist with Dutch, French and English

Job title: Medical Information Specialist with Dutch, French and English

About the Role IQVIA's Safety Operations team is seeking a Medical Information Specialist with Dutch, French and English. This position puts you at the forefront of Patient Safety and involves direct daily contact with Health Care Professionals (HCPs) and patients. You will perform key medical information call center services and process safety and product quality information to help optimize the safety profiles of products across various therapeutic areas: Respiratory; Infectious diseases, Immunology and Inflammation; HIV & Oncology. You will benefit from joining the largest safety department in the world and working within an industry-leading, best-practice environment. Ongoing training and development from our in-house safety experts will help you plan and progress your career.

What You'll Do

• Provide phone support to health care professionals and patients, involving receipt and tracking of medical inquiries, adverse events, product quality complaints, and other types of calls as required.
• Receive and document incoming telephone calls, faxes or emails from various sources including investigative sites during regular weekday business working hours.
• Establish and maintain effective team communications i.e. provide regular feedback to the local management team on project metrics, out of scope work challenges/issues and successes.
• Build a positive, collaborative team environment with other Lifecycle safety team members.
• Participate in training across

What We're Looking For

• Multilingual: fluent in Dutch, French and English.
• Experience in medical information, call center operations or pharmacovigilance with direct contact to Health Care Professionals (HCPs) and patients.
• Strong communication skills and teamwork, with the ability to contribute to a safety-focused culture.
• Interest in patient safety and continuous professional development.

Compensation & Benefits

• Ongoing training and development from in-house safety experts to plan and progress your career.
• Clear career ladder with opportunities to grow within IQVIA Safety Operations.