Medical Information Communications Specialist

Medical Information Communications Specialist

Under the leadership and guidance of the Medical Information Communications Regional Manager, responsible for product academic promotion and customer professional support within the region, such as conveying/communicating/feedback of drug information to customers, and organizing product academic promotion activities, to achieve work objectives (including but not limited to professional skills, behavior, compliance and performance).

Main duties and tasks

• Provide timely and accurate professional support to customers under company policies and procedures, and build partnerships.
• Fully utilize resources under policies and procedures to conduct effective customer visits and achieve work targets.
• Plan and organize various academic meetings or activities under policy guidance.
• Collect market and customer feedback information through company management systems and other compliant channels, analyze it, and provide feedback and recommendations.
• Maintain effective contact with the supervisor, colleagues, and other departmental partners, identifying and promoting collaboration opportunities.
• Under the guidance of the supervisor, seize learning opportunities to continually enhance professional knowledge and abilities.
• Implement new initiatives promoted by the company and explore opportunities for innovation and optimization under policy guidance.
• Complete other tasks assigned by the supervisor.

Requirements

Education

• A college degree or above in medicine, pharmacy or related fields, meeting the requirements of the Pharmaceutical Representative Management Rules (including ongoing revisions).

Skills

• Proficient in MS Office, good English.
• Strong communication and teamwork abilities.
• Strong willingness and ability to learn.
• Self-motivated, capable of self-challenge and stress management.

Experience

• Pharma industry experience preferred.

Integrity:

• Able to strictly manage personal conduct and ensure daily work complies with company policies, industry guidelines and relevant laws, including but not limited to anti-corruption laws in China; maintain integrity, honesty, and transparency; no previous violations of laws.

Internal applicant eligibility:

• Internal applicants must meet compliance review process requirements, including disciplinary levels and time limits.

• Core capabilities

Professional compliance:

• Adhere to professional promotion—master and correctly apply knowledge of products, treatment, and disease areas; present a professional image to customers. Strictly observe compliance—comply with regulatory requirements, promptly clarify issues and report compliant risk behaviors.

Business judgment:

• Grasp market dynamics—continuously understand market dynamics and keenly identify academic promotion opportunities.

Effective use of information:

• Collect and use information legally and compliantly, analyze with justification, and mine academic promotion opportunities.

Customer engagement:

• Actively interact with external customers, including doctors, experts, and other partners; respond quickly to academic needs with accurate, timely professional support.
• Proactively promote collaboration—communicate with internal customers to seek opportunities to enhance mutual understanding and build partnerships.

Autonomous execution:

• Efficiently and accurately execute tasks without compromise.
• Take initiative—approach work seriously, see tasks through to completion, take responsibility when issues arise, and persist to achieve goals.

Self-development:

• Proactively pursue internal and external learning opportunities and resources to continually improve personal abilities and adaptability.

Innovation and change:

• Embrace change—maintain an open mindset toward innovation and change, and actively try new methods.

• Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

• To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

• Sales

• Breakthroughs that change patients’ lives

• Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.

Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:

• “Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.

• “Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.

• “Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.

• Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

• Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.

• Our Values

• To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.

• The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.

• Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.

• Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.

• Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.

• Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.

• Benefits at Pfizer

• Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.

• Our Competitive

Benefits

Programs help our colleagues by:

• Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.

• Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.

• Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.

• And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.

• For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program