Medical Front Office Coordinator-Santa Monica, CA

What it’s all about:

As a Client

Experience

• Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care.

What’s in it for you?

Top priority of culture and community including ongoing training

Attractive compensation package with monthly bonus opportunities

Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs

Mentorship and professional development opportunities including a CES Advisory Board

Field support for your hearing center

What you will do:

Maintain client charts and ensure information is up to date

Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service

Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients

Enter stock and custom orders, perform weekly inventory audit to ensure accuracy.

Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements

Maintains a clean, inviting, and friendly environment

Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions

Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks

Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care

What we are looking for:

High School Diploma or equivalent

Experience in customer service and office administration

Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers

Proficiency with computers including scheduling software and MS Office

Strong multi-tasking, organization, and time-management skills

A Place to Grow your Career:

Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer:

A professional development team of dedicated Regional Training Managers

Continuing education, LinkedIn Learning and tuition reimbursement

Career advancement pathways for Center Support and Client Care

Pays :$25hr

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Department

Retail

Role

Client

Experience

• Specialist

Location

Santa Monica

Contact

Hannah Schuett

Talent Acquisition Partner

Current Job Openings

Sales & Reception Coordinator

Retail

· Surrey

Hearing Aid Practitioner or Audiologist - FT or PT

Retail

· Brooks

Audiologist

Retail · Sudbury

More jobs

Santa Monica

Apply here ⚡

Retail

· Santa Monica

Medical Front Office Coordinator-Santa Monica, CA

We are looking for enthusiastic, committed professionals to help us achieve our mission & set a new standard in modern hearing care. Come and be part of the team that changes one million more lives.

Loading application form

Close modal

Already working at WSA Americas?

Let’s recruit together and find your next colleague.

Log in

Applicant tracking system

by Teamtailor