About this role
About the Role
The Medical Equipment and Systems Specialist is responsible for the coordination, verification and/or maintenance of equipment and related system installations. The Medical Equipment and Systems Specialist will execute tasks performed in compliance with study protocol, Good Clinical Practices (GCP) and/or Standard Operating Procedures (SOP)s.
What You'll Do Here
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Perform equipment calibration per manufacturer instructions and/or SOP or set up calibration visits with vendors as needed.
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Perform preventative maintenance as per manufacturer instructions and/or SOP or set up preventative maintenance visits with vendors as needed.
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Ensure proper documentation and maintenance of calibration records.
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Provide equipment/systems related documentation to QA as requested for internal and/or external audits.
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Ensure equipment vendors have appropriate certifications and verify qualifications with QA.
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Work closely with all department heads to ensure all equipment needs and requests are fulfilled in a timely and efficient manner.
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Proactively pursue opportunities to cut costs, without compromising the quality of services.
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Ensure backup parts/accessories are available for quick turnaround from time of request.
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Work closely with finance department when determining service agreement terms.
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Recognize and troubleshoot malfunctions to equipment.
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Respond to outages or issues that can occur after hours when necessary.
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Maintain a master inventory for all equipment.
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Maintain a calibration and preventative maintenance calendar.
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Collaborate with team members to ensure the proper use of equipment and related systems and perform training when necessary.
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Participate in the evaluation and implementation of new technologies.
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If applicable, update eSource system with equipment numbers, calibration/preventative maintenance timeframes for use during clinical trials.
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Assign equipment asset tags to newly inventoried equipment.
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Maintain and advocate a high level of customer service and quality within the department.
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Proactively communicate issues and problem resolutions to departmental supervisors and managers.
What You'll Need to Succeed
- 1 year of related experience
- Ability to read and interpret technical documents and industry specific manuals.
- Excellent verbal and written communication skills.
- Well-developed interpersonal skills are required.
- Personal/professional integrity and proven discretion in handling confidential information.
- Ability to develop strong trusting relationships in order to gain support and achieve results.
- Capable of managing multiple conflicting priorities.
- Must be self-directed, motivated, and have a willingness to take the initiative to identify and anticipate client needs and make recommendations for implementation.
What We Offer
The pay range estimated for this position is $23.00 - $35.00 per hour. Please note that hourly rates/salaries vary within the range based on factors including, but not limited to, prior relevant experience, skills, education, certification, location as well as internal equity and market data.
Benefits
- Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.
Altasciences' Benefits Package Includes:
- Health/Dental/Vision Insurance Plans
- 401(k)/RRSP with Employer Match
- Paid Vacation and Holidays
- Paid Sick and Bereavement Leave
- Employee Assistance & Telehealth Programs
Altasciences' Incentive Programs Include:
- Training & Development Programs
- Employee Referral Bonus Program