Medical Director, Express Care

About the Role

Mass General Brigham Medical Group (MGB MG) seeks an experienced, board-certified physician leader to serve as Medical Director, Express Care in the Pioneer Valley region of Massachusetts. This leadership role provides oversight of up to four Express Care centers and supports clinical excellence, operational performance, quality, safety, and strategic growth.

Join Mass General Brigham's Express Care network in a flexible, team-based environment with strong compensation, where you’ll apply clinical skills in a fast-paced setting, caring for patients with acute illness, injury, or procedures. The Medical Director will collaborate with physicians, advanced practice providers, and operational leaders to ensure high-quality, patient-centered care and ongoing expansion of Express Care.

What You'll Do

• Provide clinical leadership and oversight for up to four MGB Medical Group Express Care locations.

• Partner with operational and clinical leaders to advance quality, patient safety, patient experience, and performance.

• Supervise and mentor physicians, Lead APPs, and APPs.

• Support provider recruitment, onboarding, training, and professional development.

• Develop and implement clinical policies, protocols, and best practices.

• Monitor quality metrics, patient experience, and regulatory compliance.

• Contribute to strategic planning, service line growth, budgeting, and operational initiatives.

• Partner with Revenue Cycle and administrative teams to ensure documentation, coding, and billing compliance.

• Foster a culture of teamwork, continuous improvement, and clinical excellence.

• What We're Looking For

• MD or DO from an accredited medical school.

• Completion of an accredited residency program.

• Board Certification in Emergency Medicine, Family Medicine, or Internal Medicine-Pediatrics.

• Unrestricted Massachusetts medical license (or ability to obtain).

• Current DEA certification.

• Prior leadership experience in Urgent Care, Emergency Medicine, or ambulatory care settings strongly preferred.

• Availability for a hybrid work model with potential flexibility across multiple Express Care locations.

• Compensation & Benefits

• Salary range: $285,000 – $313,000 annually. Base pay determined during selection considering experience, education, and internal equity.

• Comprehensive benefits package, including health insurance, retirement plans, malpractice coverage.

• Flexible work schedules with options for full-time or part-time roles.

• Dedicated after-hours and weekend call support; PSLF eligibility as part of Mass General Brigham's not-for-profit status.