Medical Device Service & Operations Intern

About the Role

We are seeking a motivated and detail-oriented Medical Device Service & Operations Intern to join our team supporting medical laser equipment used by healthcare professionals. This is a hands-on opportunity for a student interested in biomedical engineering, electrical engineering, mechanical engineering, medical devices, or technical operations.

The intern will work alongside our service team performing preliminary quality-control checks on laser systems, while also assisting with day-to-day office, shipping, and fulfillment operations.

This role is a good fit for someone who enjoys both hands-on technical work and practical business operations.

Schedule

This is a part-time position during the academic year, approximately 20 hours per week, Monday through Friday from 1:00 PM to 5:00 PM, beginning immediately and continuing through the Spring 2027 semester.

Responsibilities

• Quality Control & Technical Support

• Perform preliminary quality-control checks on medical laser equipment.

• Assist with basic functional testing and inspection of equipment prior to shipment or service.

• Follow established testing procedures, checklists, and safety protocols.

• Document test results and identify issues requiring additional evaluation by senior technical staff.

• Assist with basic equipment preparation, cleaning, labeling, and organization.

• Learn the fundamentals of medical laser systems and their components.

• Shipping & Fulfillment

• Prepare equipment, parts, and accessories for shipment.

• Package and label shipments accurately and safely.

• Receive incoming shipments and verify contents against packing documentation.

• Assist with inventory organization and tracking.

• Prepare customer orders and service parts for fulfillment.

• Maintain an organized parts and equipment area.

• Office & Administrative Support

• Assist with data entry and maintaining service and inventory records.

• Organize service documentation, work orders, and equipment records.

• Assist with general office tasks and other operational projects as needed.

• Support the service team with day-to-day administrative responsibilities.

Qualifications

• Currently enrolled in a college or university, preferably pursuing a degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or a related technical field.

• Strong attention to detail and ability to follow written procedures.

• Comfortable working with tools, equipment, and technical documentation.

• Basic computer proficiency, including Microsoft Office.

• Strong organizational and communication skills.

• Reliable, punctual, and able to work independently.

• Willingness to learn and take on both technical and administrative responsibilities.

• Preferred, but not required:

• Previous laboratory, engineering, manufacturing, medical-device, or technical experience.

• Familiarity with basic electrical or mechanical concepts.

• Experience using hand tools or test equipment.

What You'll Gain

• Hands-on experience working with medical laser technology and medical devices.
• Exposure to quality-control and equipment testing processes.
• Experience with medical-device service operations and logistics.
• Practical experience with inventory, fulfillment, and technical documentation.
• Opportunity to work directly with experienced biomedical and service professionals.

Compensation

$20–$23 per hour, depending on experience and qualifications.