About this role
Medical Customer Service Representative (GP Support) at BruntWork
We are seeking a dedicated and professional Medical Customer Service Representative to join our client's team. This role focuses on providing exceptional support to General Practitioners (GPs) and medical practices through both inbound and outbound communication channels.
Your primary responsibilities will include assisting customers with inquiries, resolving issues efficiently, and ensuring a consistently excellent customer experience. The ideal candidate will possess strong communication abilities, a positive demeanor, and the capacity to thrive in a fast-paced environment while consistently meeting performance targets.
Experience within the healthcare sector, particularly in supporting GPs, doctors, or medical facilities, is highly advantageous. You should be comfortable interacting professionally with healthcare professionals and handling sensitive medical-related inquiries with accuracy and discretion.
This is a permanent work-from-home position, offering immediate hiring and health insurance coverage for eligible locations. The work schedule is Monday to Friday, 8:30 AM to 5:30 PM AEDT, with a 1-hour unpaid break, totaling 40 work hours per week.