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Medical Collections Specialist

Clear Behavioral Health
Torrance, CA, United States Posted Oct 15, 2026
Full-timeOn-site

About this role

About us

Clear Behavioral Health is dedicated to supporting individuals facing mental health and substance use challenges through compassionate, holistic, and evidence-based care. We provide a full continuum of services, including detox, dual diagnosis treatment, residential and outpatient programs, and specialized mental health services, all delivered by a multidisciplinary team of experienced clinicians and support professionals. Our person-centered approach focuses on treating the whole individual, while empowering clients with the tools, structure, and support needed to achieve long-term recovery and lasting stability

Duties and Responsibilities:

  • Responsible for collecting, posting, and managing account payments for patient

  • Answering questions from patients, clerical staff and insurance companies,

  • Compiling and tracking outstanding balances owed to our providers

  • Answering patient questions regarding their healthcare plans

  • Review, research and resolve unpaid claims while working in an A/R module or reviewing aging reports

  • Attend and participate in staff meetings as required.

  • Accurately document all billing activities. Minimum Qualifications:

  • High school diploma or equivalent

  • Minimum of 2 years of experience in medical coding or billing.

  • Experience with billing, insurance collecting, patient collections with commercial health insurance payors. Knowledge, Skills, and Abilities:

  • Comprehensive understanding of medical terminology and procedures.

  • Organized with the ability to prioritize work and exercise independent judgment.

  • Demonstrated time management skills.

  • Attention to detail and a high level of accuracy, especially when dealing with a large volume of claims.

  • Adept in reading and understanding insurance documentation.

  • Exceptional communication skills, both written and verbal.

  • Ability to thrive both independently and within a team.

  • Familiar with electronic health record (EHR) systems.

Benefits

  • Medical, dental, and vision insurance
  • Life and disability coverage
  • 401k and 401k matching
  • Paid sick, time off, and holidays
  • Employee Assistance Program
  • Professional development opportunities
  • Other company - sponsored wellness or support programs

Pay:

  • $25-$27 per hour. Schedule:

  • The schedule is Monday through Friday fully on-site in Torrance.

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