Medical Billing Manager

Medical Billing Manager

This position is in office in Middleburg Heights, OH and is 5 days a week for the first 3 months (training period). Then reverts to hybrid model of 3 days in office and 2 day working remote each week.

Key Responsibilities

• Process analysis to determine areas of process improvement.
• Ensure that all corporate and client goals are being met.
• Add, adapt, and implement processes to meet the needs of both the client and the teams.
• Oversee management staff and provide education and guidance as needed.
• Monitor dashboards to ensure work is current and adjust staffing to address any out of target work.
• Monitor productivity of staff. Work with supervisor on any outliers.
• Participate in client meetings, as needed, for discussion on processes and billing issues.
• Analysis of process flows.
• Monitor the daily activity of all direct reports.
• Examine account work volumes in the various divisions to determine the needed resources.
• Determine staffing needs based on client volume – both past and forecasted.
• Provide direction to management staff on work task priorities.
• Monitor performance standards of staff and address staff not meeting KPIs (Key Performance Indicators) I.e., Coaching Plans, warnings, other disciplinary action as needed.
• Other duties as assigned.

Education/Experience:

• Four-year degree or similar level of experience

• 5 – 10 years of experience working and managing staff in a business environment

• Experience in working with software and systems

• Ability to work effectively in collaboration with diverse groups of people

• Positive experience in attracting, developing, coaching, and retaining high performance team members

• Ability to establish priorities and effectively communicate initiatives and objectives to staff

• Demonstrated strong integrity, positive attitude, and goal-oriented initiative

• Proficient in using Microsoft Excel, Word, and other related software

• Ability to maintain confidentiality

• Salary Range: $55,000 - $65,000

Qualifications

Skills

• Behaviors

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• Motivations

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Education

Experience

• Licenses & Certifications

• Equal Opportunity Employer

• This employer is required to notify all applicants of their rights pursuant to federal employment laws.

• For further information, please review the Know Your Rights notice from the Department of Labor.

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