About this role
Medical Assistant (Remote)
Schedule: Monday–Friday | 8:00 AM–10:00 PM ET Location: Remote
Position Overview
PharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment.
Key Responsibilities
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Conduct outbound and inbound patient calls and schedule appointments
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Support Annual Wellness Visits and care management outreach
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Perform medication reconciliation and update patient information
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Document patient interactions accurately in the EHR
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Prepare charts and support care coordination and follow-up
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Maintain HIPAA compliance and escalate clinical concerns appropriately
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Meet established outreach, scheduling, and documentation targets
Qualifications
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Medical Assistant certification or equivalent healthcare experience required
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Prior healthcare, patient outreach, scheduling, or care coordination experience
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Strong communication, organization, and documentation skills
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Comfortable with high-volume calling and performance metrics
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EHR experience preferred
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Medicare patient experience preferred
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Reliable and self-motivated in a remote environment
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This role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation.