About this role
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
BRAND NEW LOCATION in Londonderry
Job Description:
Under the general supervision of the Practice Administrator, Director of Site Operations or assigned Nurse Manager/Site Manager in Collaboration, provides direct and indirect care to a specified group of patients in a variety of ambulatory. Medical Assistants work in collaboration with the physician(s), or other health care provider(s), other ambulatory support staff within the department and with other disciplines to deliver patient care.
Job Description
Essential Duties & Responsibilities (including but not limited to):
- Greet, room, and prepare patients for visits; take and document vital signs and intake information
- Support clinical procedures (e.g., EKGs, specimen collection, point-of-care testing, etc.)
- Maintain clean, stocked, and ready exam rooms throughout the day
- Ensure accurate documentation in the EMR per clinical guidelines
- May assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed
- Communicates effectively with providers, patients and team members about delays, appointment needs, or follow-ups
- Follow all assigned workflows, safety protocols, infection control standards and clinical policies and department guidelines.
- Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes
- Escort patients to labs or ancillary services, as needed
- May participate in specialized clinical workflows (e.g., prescription refills, prior authorizations, high-level disinfection)
Qualifications
Education
- High school diploma or GED required
- Completion of an accredited Medical Assistant training program preferred
Experience
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0-1 years of related experience in patient care in a healthcare setting preferred or associate's degree or higher in lieu of Medical Assistant experience
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Licensure, Certification, Registration
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Basic Life Support (BLS) certification required within 6 months of hire or per department requirement.
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Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate preferred
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Skills, Knowledge & Abilities
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Ability to work in fast-paced ambulatory environment with diverse patient populations.
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Demonstrates flexibility, professionalism, and a team-based mindset.
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Proficiency in medical terminology, vital sign collection, and EMR systems preferred
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Pay Range:
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$21.00 - $28.26
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The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.