About this role
Join Our Growing Team at Hometown Primary Care – Where Patient-Centered Care Comes First!
At Hometown Primary Care, we believe that healthcare is most effective when it’s personal, preventive, and centered around long-term patient relationships. As part of the trusted Hometown team, we’re proud to deliver compassionate, high-quality care that helps individuals and families lead healthier lives — right in the heart of their own communities.
We are looking for a Medical Assistant/Receptionist who is passionate about building connections, supporting clinical excellence, and enhancing the overall patient experience in a primary care setting.
Overview
As a Medical Assistant with Hometown Primary Care, you’ll be a vital member of our care team — supporting physicians and providers with clinical and administrative responsibilities that ensure smooth, efficient visits and a positive experience for every patient. Your role will help foster trust, continuity, and preventive care success for patients throughout their primary care journey with us.
Duties
-
Welcomes patients and visitors into our Care Centers with compassion and provide exceptional customer service.
-
Register patients by obtaining demographic, insurance, and payment information.
-
Handle payments for services, including applicable co-pays.
-
Answer multi-line phone system
-
Daily reconciliation of monies collected
-
Cleans and stocks the site with other members of the team.
-
Take patient histories and accurately document vital signs
-
Perform point-of-care testing: strep, mono, glucose, urinalysis, pregnancy, etc.
-
Conduct phlebotomy and prepare samples for lab processing
-
Administer immunizations and injections per provider orders
-
Assist with routine exams and procedures (i.e., EKGs, ear/eye irrigations, pelvic exams)
-
Educate patients on medication, preventive care, and follow-up instructions
-
Handle patient callbacks, pharmacy coordination, and referral scheduling
-
Ensure exam rooms are clean, stocked, and patient-ready
-
Support front-desk duties, including check-in, insurance verification, and payment collection
-
Participate in training and onboarding of new team members
-
Requirements
-
1–2 years of experience in a physician practice or outpatient clinical setting preferred
-
Strong E-Clinical Works Experience Preferred
-
Passion for primary care or Internal Medicine
-
Self-starter with excellent clinical judgment and communication skills
-
CPR certification (or willingness to obtain upon hire)
-
Flexibility to travel within region as needed
-
Benefits
-
401(k)
-
401(k) matching
-
Dental insurance
-
Disability insurance
-
Employee assistance program
-
Health insurance
-
Life insurance
-
Paid time off
-
Retirement plan
-
Vision insurance