Medical Assistant - Full-Time | 1.0 FTE | Bilingual preferred

The Staff Pad is proud to partner with a reputable health center in Pomona, CA committed to providing access to high-quality healthcare while empowering patients, employees, and community partners to improve their well-being and strengthen the health of the communities they serve.

We are looking to hire a dependable Medical Assistant for their Primary Care department to support high-quality patient care by delivering excellent customer service and collaborating with the care team.

This role performs essential administrative and clinical duties to ensure efficient, smooth clinical operations.

Schedule: Full-Time | 1.0 FTE

What You’ll Do

Key Responsibilities

• Welcome patients warmly and provide care with dignity, kindness, and compassion

• Deliver exceptional customer service to enhance the patient experience

• Coordinate access and completion of preventive care (HEDIS) for each scheduled patient using the i2i Huddle List

• Identify care gaps and initiate next steps for standing order items

• Coordinate with medical providers on additional items requiring provider orders

• Collect and document patient vitals, medical history, and chief complaints accurately in the medical record

• Administer immunizations, draw blood, and perform hematocrit and basic tests per clinician request or standing orders; review and update immunization records according to protocol

• Assist medical providers with exams, procedures, room setup, and in-room support

• Verify and update pharmacy information at each visit and update records accordingly

• Perform and document vision and hearing screenings as needed

• Provide visit summaries, coordinate next steps, and schedule recommended follow-up appointments

• Record all information in patient medical records per protocol

• Maintain clean, well-stocked exam rooms in accordance with OSHA guidelines

• Maintain assigned program logs as assigned by Supervisor and/or Clinic Manager

• Ensure compliance with Medical Assistant protocols

• Follow up on appointment no-shows as directed

• Participate actively in assigned care team meetings

• Maintain HIPAA compliance and strict patient confidentiality

• Promote smooth patient flow through effective communication, timely handoffs, and collaboration with the care team

• Perform other duties as assigned

• What We Are Looking For

• Qualifications, Skills and Attributes

• Medical Assistant certification and current CPR certification

• Excellent customer service and professional phone communication skills

• Strong computer, keyboarding, Windows, and data entry skills

• Bilingual English/Spanish preferred

• Ability to work effectively with diverse populations

• What You Can Expect

• Work Environment

• Active clinical environment requiring standing, sitting, walking, bending, lifting, reaching, and other physical activity

• Regular patient interaction requiring clear communication and professional support

• Documentation of patient notes, treatment plans, records, and reports

• Collaborative work in a shared office and patient-care setting

Compensation and Benefits:

• Competitive Pay

• Medical, Dental and Vision Insurance

• Holiday Vacation and Sick Leave

• Employee Assistance Program

• Life Insurance (Basic + Voluntary)

• Tuition Reimbursement

• 403(b) Retirement plan with 6% match

• If you’re a dedicated Medical Assistant seeking a rewarding opportunity to grow your skills and contribute to a supportive healthcare team, we encourage you to apply and take the next step in your career.