Medical Administrative Coordinator – Geriatric Primary Care

The Staff Pad is proud to partner with a leading healthcare organization in Lawrence, MA, to recruit an Geriatric Primary Care Administrative Coordinator to serve as a welcoming first point of contact for patients and caregivers while helping keep daily practice operations running smoothly.

In this role, you’ll support scheduling, care coordination, preventive-care follow-up, and accurate documentation, allowing our clinicians to focus on what matters most—providing high-quality, compassionate care to older adults.

Schedule: Full-Time

What You’ll Do

Key Responsibilities

• Schedule and confirm wellness visits, follow-ups,

• home visits, and transition-of-care appointments

• Make reminder calls and send electronic

• notifications

• Coordinate specialty referrals and help ensure

• timely appointments

• Assist patients and caregivers with patient portal

• navigation

• Monitor preventive-care gaps, including screenings

• and immunizations

• Proactively outreach to patients to help close

• care gaps

• Track risk-adjustment diagnoses and flag follow-up

• needs for the clinical team

• Welcome patients, answer calls, and respond to

• inquiries with professionalism

• Relay messages promptly and support a positive

• patient experience

• Verify insurance and review intake paperwork

• Administer patient screening questionnaires

• Scan and accurately index labs, consult notes, and

• hospital or ED reports into the EHR

• Maintain accurate, up-to-date patient records

• Support EMR document management and efficient

• patient flow

• Coordinate with clinicians, medical assistants,

• and care coordinators

• Assist with meeting coordination, note-taking, and

• follow-up tasks

• Provide day-to-day administrative support to keep

• practice operations running smoothly

• What We Are Looking For

• Education and Experience

• High school diploma or equivalent required

• Medical assistant training or certification

• preferred

• Previous medical office or healthcare experience

• required

• Geriatric care experience strongly preferred

• Familiarity with electronic health record (EHR)

• systems

• Additional Skills and Attributes

• Strong organization, accuracy, and follow-through

• Excellent and compassionate communication skills

• Empathy and patience when working with older

• adults and caregivers

• Understanding of primary care, preventive care,

• and basic insurance processes or willingness to learn

• Current valid driver’s license

• Spanish-speaking skills are a plus

• What You Can Expect

• A supportive team of clinicians, nurses,

• medical assistants, and care coordinators

• Respectful, team-oriented environment where your

• ideas and contributions are valued

• Opportunities to grow professionally and make a

• meaningful impact on patient care

• Competitive salary and comprehensive health

benefits

• Life and disability insurance

• Flexible spending account with annual employer

• contribution

• Employee assistance program

• Paid time off, sick time, and holiday pay

• 401(k) plan

• If you’re looking for a rewarding opportunity where your

• organizational skills and dedication can make a meaningful difference, we’d

• love to hear from you. Join a team that values your contributions and is

• committed to making a positive impact in the lives of older adults.