About this role
Overview
Zinance Limited, an Information Technology and Consulting firm, is seeking Medical Administrative Assistants to support daily medical facility operations, manage administrative tasks, and provide quality customer service to patients.
Responsibilities
- • Interview patients to obtain case histories before appointments.
- • Update and maintain patients’ health records.
- • Assist patients with initial paperwork.
- • Schedule and coordinate appointments.
- • Process insurance claims in compliance with legal requirements.
- • Use medical software to manage transactions.
- • Manage receivable and payable accounts and maintain financial records.
- • Respond to patient enquiries and ensure quality customer service.
- • Collaborate with doctors and nurses to support medical examinations, schedule tests, and order supplies.
- • Ensure compliance with established procedures.
- • Stay updated on changes in medical and insurance legislation.
Requirements
- • Hands-on experience with medical software and Microsoft Office.
- • Knowledge of healthcare operations.
- • Familiarity with medical and insurance legislation.
- • Excellent organisational and multitasking skills.
- • Customer-oriented communication skills.