Medical Administrative Assistant

Medical Administrative Assistant

Section: Job Overview Placid Health Limited is seeking a dedicated Medical Administrative Assistant to join our fully remote team.

In this role, you will be responsible for managing administrative tasks within a fast-paced healthcare environment, ensuring efficient operations and excellent patient service. Your strong organizational skills and attention to detail will be crucial in maintaining patient records and supporting our healthcare professionals. This is an excellent opportunity to contribute to a growing healthcare organization from the comfort of your home.

Section: Responsibilities

• Manage patient appointments and scheduling.
• Maintain accurate and confidential patient records.
• Handle incoming and outgoing communications, including emails and phone calls.
• Provide excellent patient and customer service.
• Assist with billing and insurance processing.
• Ensure smooth administrative operations for the healthcare team.

Section: Qualifications

• Excellent verbal and written communication skills.
• Strong telephone etiquette and patient/customer service skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to work independently with minimal supervision.
• Ability to prioritize and manage multiple tasks in a fast-paced healthcare environment.
• High level of professionalism, reliability, and accountability.
• Previous experience in healthcare administration, medical office administration, or a similar role is an added advantage.
• Experience working with Electronic Health Record (EHR) systems is preferred.
• Proficiency with Microsoft Office, Google Workspace, email, and other digital communication tools.
• Ability to learn and adapt quickly to new healthcare software and technology.
• Reliable high-speed internet connection.
• Reliable computer and phone equipment necessary to perform the position.
• A quiet, professional, and suitable home working environment.
• Ability to maintain confidentiality while working remotely.
• Three (3) professional references.
• Minimum of 2–3 years post-NYSC experience is an added advantage.

Section: Benefits

• Remote work opportunity
• Competitive starting salary