Medical Administrative Assistant

Med-Scribe

A growing, mission-driven mental health practice on the eastside of Rochester is seeking an experienced Medical Administrative Assistant to join its team. This is a great opportunity for someone who enjoys a fast-paced, varied role, wants to grow beyond traditional front desk duties, and is interested in supporting a team dedicated to improving mental health.

Schedule: Full-Time, 35-40 hours per week

What You’ll Do

• Serve as the first point of contact for patients, answer phones, and manage incoming inquiries
• Assist with scheduling, maintaining records, and coordinating daily office operations
• Provide administrative support to practice leadership and clinical staff
• Take initiative to stay productive during slower periods and identify tasks that need attention
• Help improve office processes and take on additional responsibilities as your skills develop
• Communicate with patients and colleagues with professionalism, empathy, and respect

Compensation & Benefits:

• $23-25/hour, depending on experience

• Medical, dental, and vision insurance

• Three weeks of paid vacation annually

• One week of paid sick leave annually

• Eight paid holidays, with floating holiday options available

• 401(k) retirement plan

• Job Requirements

• Previous administrative, medical office, reception, or customer service experience preferred

• Strong organizational skills, attention to detail, and ability to manage multiple priorities

• Excellent communication and interpersonal skills

• Self-motivated and proactive, with the ability to work independently and take initiative

• Flexible and comfortable adapting to changing priorities in a growing practice

• Culturally humble and able to engage respectfully with a diverse patient population

• Eager to learn new skills and take on expanded administrative responsibilities