About this role

Posted: Oct 29, 2026

View All Jobs at Centre for Communication and Social Impact

Media and Communications Officer

Position Summary

Description: The Media and Communication officer plays a crucial contributory role in developing and implementing comprehensive support to the implementation of communication strategies to enhance our organization's visibility and reputation.
Their support will focus on tailored media relations, content development and production, and media campaign management, ensuring alignment with CCSI organizational goals.
Their passion for storytelling, excellent communication skills, and a knack for creative problem-solving is pertinent.

Media and Communication Support - Portfolio:

Manage a systemic record of all agreed deliverables and ensure adherence to agreed activities.
Support media coordination activities for events and field visits, including media interviews, press releases, media appearances, etc.
Engage and participate in routine check-in calls with clients and other stakeholders, and regular planning calls.
Support campaign/event project planning and delivery.
Any other related tasks assigned.

Media relations and engagement:

Build and maintain relationships with journalists, editors, media houses, producers, and other relevant media stakeholders.
Draft and distribute press releases, media advisories, statements, opinion pieces, media pitches, talking points, and other media materials.
Coordinate media interviews, press briefings, media roundtables, and other media engagement activities.
Identify opportunities for the organisation's leadership and technical experts to contribute to public discourse through interviews, expert commentary, and thought leadership.
Facilitate media coverage of organisational activities, programmes, campaigns, events, and milestones.
Maintain an up-to-date database of media contacts, outlets, and relevant stakeholders.
Track media coverage and assess the visibility, accuracy, tone, and reach of stories about the organisation and its areas of work.

Issues management and crisis communication:

Monitor emerging issues that may affect the organisation's reputation, programmes, partners, or stakeholders.
Support the preparation of holding statements, key messages, frequently asked questions, briefing notes, and other materials for sensitive or high-profile issues.
Escalate potential reputational risks and emerging misinformation to the appropriate supervisor or management team.
Support the implementation of crisis communication plans and coordinate information gathering with relevant teams.
Verify information before publication and help ensure that organisational responses are timely, factual, consistent, and proportionate.
Maintain confidentiality and exercise sound judgement when handling sensitive information and media enquiries

Reputation Management:

Lead on planning of annual endowment for media and visibility of the events, harvesting analytics regularly with feedback to improve planning and execution.
Develop media contacts base with regular updating, including compiling profiles of key media contacts.
Provide support for media engagements throughout the whole process: including setting up interviews, interview coordination, and reporting coverage.
Provide support with media briefing material in preparation for interviews (ensuring media interviewers are well prepared with pre-reads and any necessary content to help make the interview fruitful for both parties).
Conduct daily media monitoring, reporting and counseling for reputation management purposes.
Press trip management, including identifying key stakeholders, providing briefing support, and monitoring the outcomes of press trips.
Draft Op-ed, written Q&As etc., including pitching for media placements and engagements.

Content Development:

Develop high-quality communication materials that communicate the organisation's work, achievements, research, and impact.
Produce news stories, feature articles, human-interest stories, case studies, success stories, blogs, newsletters, website content, and other editorial materials.
Translate technical reports, research findings, policy documents, and programme outcomes into accessible content for non-technical audiences.
Identify compelling story angles that demonstrate the human impact of programmes and initiatives.
Support the production of multimedia content, including short videos, interviews, photography, podcasts, and digital storytelling products.
Ensure all communication materials are factually accurate, editorially sound, audience-appropriate, and consistent with organisational messaging and brand guidelines.
Work with programme teams and partners to identify stories, gather evidence, verify information, and secure appropriate consent for the use of photographs, interviews, and personal stories.
Develop and refine podcast concepts, content calendars, and episode plans to align with target audience interests and podcast goals.
Manage production schedules, coordinate logistics with hosts, guests, and sound engineers, and ensure timely episode releases.
Knowledge of basic video editing skills

Media monitoring, intelligence, and reporting:

Conduct daily or periodic monitoring of traditional and digital media for coverage relevant to the organisation, its partners, programmes, and areas of interest.
Prepare media monitoring reports, coverage summaries, media scans, and communication performance updates.
Analyse media narratives, public sentiment, emerging issues, misinformation, and reputational risks that may affect the organisation.
Identify influential voices, recurring narratives, information gaps, and opportunities for proactive communication.
Provide timely insights and recommendations to management to inform communication decisions and stakeholder engagement.
Maintain accurate records of media mentions, published stories, interviews, communication outputs, reach, and engageme

Media and Communications Officer