About this role
About the Role As a Sales Coordinator for Lubrizol's Med Polymers segment, you will support the North America sales team with data analysis, reporting, CRM administration, and pricing activities to drive customer success and growth. This role emphasizes cross-functional collaboration across sales, finance, and operations. What You'll Do
- Support the Regional Sales Director, Regional Sales Managers, and Account Managers
- Prepare monthly sales reports specific to the North America sales team in Excel and Power BI
- Provide data and information as needed for quarterly business reviews
- Prepare slides for monthly sales calls
- Onboard new account managers including CRM and other systems training
- Manage team sites including the team Sharepoint site
- Review and manage data in the CRM tool, identifying contacts, accounts and opportunities and ensuring data is current and accurate
- Preparing data for monthly pipeline calls
- Creating and managing customized team reporting in the Account Manager portal
- Pricing activities including: Set up customer specific pricing in Vendavo or other systems; Creating and updating price lists; Managing and implementing general price increases and managing distribution to customer and/or account managers
- Customer Set Up and Maintenance: Submit requests for new customer setup via CMRP, including sample customers; Ensure data in SAP matches customer purchase orders; Ensure customers are set up correctly for credit, pricing and sales reporting purposes; Maintain account assignments; Provide new customers with necessary vendor documentation; Submit customer account change requests
- General customer support including: Identifying and investigating invoice errors; Assisting Customer Experience Team with pricing and/or account questions; Provide Customer Price Lists when requested; Customer notifications; Forwarding leads to the correct account manager and/or distributor
- Other Duties: MyLubrizol registration review and approval
- Knowledge of Demand Planning Tool when assistance is needed
- SAP data and navigation – lookup orders, customers, pricing, etc.
- Working with Excel, BOBJ, CRM, SAP, PowerPoint, Word and Power BI What We're Looking For
- Required Qualifications: High school diploma or GED; experience working in a fast-paced, dynamic administrative or sales coordinator role; demonstrated ability to work effectively with a variety of stakeholders and partner with internal and external stakeholders to creatively resolve challenges; effective communication, both written and verbal; be results oriented and work with sense of urgency; experience working with Microsoft Dynamics or similar CRM
- Preferred Qualifications: Bachelor's degree preferred; Systems experience: SAP, Business Objects (BOBJ), Market Intelligence system (C&MI), Vendavo Price Management system, Business Intelligence system (Power BI) Nice to Have
- Bachelor's degree preferred
- Systems experience: SAP, BOBJ, Market Intelligence system (C&MI), Vendavo Price Management system, Business Intelligence system (Power BI) Compensation & Benefits
- Competitive salary with performance-based bonus plans
- 401(k) match + Age-Weighted Defined Contribution
- Comprehensive medical, dental & vision coverage
- Health Savings Account (HSA)
- Paid holidays, vacation, and parental leave
- Flexible work environment
- Learning and development opportunities
- Career and professional growth
- Inclusive culture and vibrant community engagement