Master Data Specialist

Job Description:

KEY RESPONSIBILITIES

• Master Data Administration

• Create, update, and maintain Supply Chain master data in ERP and related systems, including materials, BOMs, recipes, routings, production versions, planning parameters, and warehouse master data.

• Ensure all master data requests are processed accurately and within agreed service levels.

• Verify data completeness, accuracy, and required approvals prior to system maintenance.

• Maintain complete documentation and records of master data changes for audit and compliance purposes.

• Support new product introductions (NPI), product changes, packaging changes, and business projects through timely and accurate master data setup.

• Data Quality & Governance Compliance

• Develop, implement, and maintain master data governance standards, procedures, approval workflows, and supporting documentation.

• Create and maintain master data guidelines, SOPs, work instructions, and reference materials to ensure consistent data management practices.

• Perform routine data validation, reconciliation, and quality reviews to maintain high levels of data accuracy and integrity.

• Investigate and coordinate resolution of master data issues with relevant stakeholders.

• Support periodic audits, data cleansing activities, and corrective actions to address data discrepancies.

• Monitor and report data quality, governance compliance, and related KPIs, and recommend improvement opportunities.

• Business & Operational Support

• Serve as a key contact for master data requests, enquiries, and issue resolution.

• Collaborate with cross-functional stakeholders, including Factory Supply Chain, Commercial, Regional Supply Chain, and Regional/Global Master Data teams to gather requirements, validate information, and ensure timely and accurate master data maintenance.

• Actively participate in cross-functional meetings related to NPI, product changes, operational readiness, master data governance, and business projects to ensure timely and accurate master data execution.

• Ensure master data readiness before operational milestones, product launches, and production execution.

• Support resolution of operational issues arising from master data inaccuracies or gaps.

• Attend required training, system updates, and knowledge-sharing sessions to maintain functional and system expertise.

• Provide backup support for selected production planning and inventory management activities

• Continuous Improvement & Digitalization·

• Support master data improvement initiatives, system enhancements, ERP upgrades, testing activities, data migration, and digital transformation projects.·

• Identify recurring data issues and recommend opportunities to improve data quality, process efficiency, and user experience.·

• Support the implementation of process improvements, governance controls, and automation opportunities to improve data quality and operational efficiency.·

• Support user training and knowledge sharing on master data processes and tools as required.

• Safety, Quality and Food Safety

• Comply with all Safety, Quality, and Food Safety standards and procedures.

• Ensure master data supports traceability, compliance, and operational readiness.

• Identify and escalate risks related to safety, quality, or regulatory requirements.

• Participate in site initiatives to support overall factory performance.

• CONTEXT AND SCOPE

• This position reports to the Factory Supply Chain Manager and works closely with cross-functional stakeholders to ensure accurate, timely, and compliant master data management across business processes.

Key stakeholders include:

• Factory Supply Chain teams (Planning, Logistics, Customer Service, and Warehouse)

• New Product Introduction (NPI), Product Change, and Commercial stakeholders

• APAC Regional Supply Chain teams

• Regional and Global Master Data Management teams

• System FE Network and Digital/IT support teams

• Manufacturing, Engineering, and Quality & Food Safety teams

• External and internal project teams supporting business transformation initiatives

• The role supports master data governance, operational readiness, product lifecycle management, and digital transformation initiatives through effective stakeholder collaboration and data integrity management.

• JOB SPECIFICATIONS / QUALITIFACATIONS

• 1. Education & Professional Qualification

• Bachelor’s Degree in Supply Chain, Business Administration, Information Systems, or related field.

• Experience with ERP systems (SAP preferred).

• Advanced Microsoft Excel skills.

• Good command of English, both written and verbal.

• 2. Knowledge / Experience

• 3-5 years of experience in Master Data Management, ERP operations, Supply Chain, Manufacturing, Planning, Procurement, Logistics, or related functions.

• Strong attention to detail, analytical thinking, and problem-solving skills.

• Effective communication and stakeholder management skills.

• Ability to manage multiple priorities and meet deadlines in a manufacturing environment.

• Knowledge of manufacturing and supply chain processes.

• Experience with Power BI, Power Query, or other digital tools is a plus.

• KEY SUPPORTING COMPETENCIES (4-6)

• Collaborates

• Communicate Effectively

• Drive Results

• Nimble Learning