Massage Therapist (Masseuse)

Massage Therapist (Masseuse)

The Massage Therapist will be responsible for delivering professional massage treatments, maintaining high standards of hygiene and client care, and ensuring that every client enjoys a relaxing, safe, and personalised wellness experience.

The ideal candidate must possess practical massage therapy skills, a warm and professional demeanour, good communication skills, and the ability to make clients feel comfortable and well cared for throughout their sessions.

Key Responsibilities

• Massage Therapy & Service Delivery

• Perform professional massage treatments based on client needs, preferences, and approved service offerings.

• Deliver treatments such as Swedish massage, deep tissue massage, relaxation massage, and other techniques within the therapist's training and competence.

• Assess client preferences, pressure tolerance, comfort levels, and relevant contraindications before commencing treatments.

• Explain treatment procedures clearly and obtain client consent before beginning each session.

• Adapt techniques appropriately to support relaxation, relieve muscular tension, and enhance the client's overall wellness experience.

• Maintain professional boundaries and ensure all treatments are conducted in accordance with company policies and ethical standards.

• Client Experience & Relationship Management

• Welcome clients warmly and maintain a calm, reassuring, and professional approach.

• Understand client expectations and recommend suitable treatments within the approved service menu and scope of practice.

• Check client comfort throughout each session and respond appropriately to feedback.

• Maintain client confidentiality and handle personal information discreetly.

• Encourage repeat bookings through excellent service delivery and appropriate follow-up.

• Escalate client concerns, adverse reactions, or service complaints to the relevant supervisor.

• Hygiene, Safety & Treatment Room Management

• Prepare treatment rooms, massage beds, towels, oils, and equipment before each appointment.

• Maintain excellent personal hygiene and ensure treatment areas are clean, sanitised, and properly organised.

• Change linens and di