About this role
Marketing Representative VIP
We are currently seeking highly-motivated Marketing Professionals who are directly responsible for completing the process of booking eligible tours on the phone and face to face, as well as the sale of mini-vacation packages to other HGV resorts, which produce potential revenue. The Marketing Executive responds to guest requests in a timely manner and represents HGV in a professional manner in all hotel properties where this program is operating.
You will be paid a base rate, generous commissions on every qualified tour booked, and a monthly bonus based on volume. Our marketers typically make between $60K and $100K with top producers making close to $200K!
- Assist with tour and marketing related issues.
- Confirm appointments with guests to ensure tour reservations and improve show rate, strive for results.
- Ensure all marketing initiatives are delivered.
- Build and develop a motivated team environment out in the field.
- Meet or exceed performance metrics.
- Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.
- Champion Hilton quality customer care service throughout all Marketing channels.
What is HGV looking for?
We are what we are looking for:
- Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.
- Intermediate computer proficiency with the ability to learn.
- Able to work a flexible schedule to include evenings, weekends, and holidays.
- High School diploma or equivalent.
- Fluency in English (speak, read and write).
- It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- 6 months or more previous experience working in the timeshare industry.
- Thorough understanding of the area with ability to explain activities, restaurants, and destinations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Day-One Benefits
Extraordinary People, Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
Perks
Benefits that support Team Member health and financial wellbeing.
Travel and hotel discounts for Team Members, family and friends.
A healthy work-life balance with PTO and flexible hours.
Team Member events that build camaraderie through fun activities.
An open-minded culture committed to diversity and inclusion.
Incentives for Team Members that exhibit excellence every day.
Holidays
By putting people first, we will ensure Team Members become family, guests become Owners, and Owners become the heart of everything we do.
Company of the Year 2022 Gold Stevie Award
Ranked First Best Adoption-Friendly Workplace in the Hotel & Travel Industry 2020
ARDA ACE Employer of the Year
Mogul’s Top 100 Innovators in Diversity & Inclusion 2018
Hilton Grand Vacations® is a registered trademark of Hilton Worldwide Holding Inc. or its subsidiaries licensed to Hilton Grand Vacations Inc. Hilton Grand Vacations and its ownership properties and club programs operate under the Hilton name pursuant to a license agreement with Hilton Worldwide Holdings Inc.
Hilton Grand Vacations’ policy is to employ qualified persons without regard to the individual’s sex, color, race, religion, national origin, age, disability, sexual orientation, gender identity or any other protected group status as defined by and subject to applicable local laws. Hilton Grand Vacations’ commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance the Company’s competitiveness in attracting Team Members, corporate partners and owners.
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