Marketing Operation Coordinator (1 year contract)

The Role: We are looking for a detail-oriented and proactive individual with strong data handling, coordination, and communication skills, capable of supporting marketing operations, reporting, and campaign execution in a fast-paced environment.

Key Responsibilities

• Campaign and Content Execution: Coordinate marketing campaigns across online and offline channels; create, update, and publish content across social media and other marketing channels.
• Project Coordination: Coordinate project timelines and follow up on execution progress; work with internal teams and external vendors to ensure projects are delivered on schedule.
• Marketing Operations: Support day-to-day marketing operations, including procurement requests, marketing asset management, and administrative processes; maintain organized marketing resources and documentation.
• Reporting and Performance Tracking: Prepare reports and track KPIs to support marketing performance review.

Requirements

• Around 2–3 years of experience in marketing or sales support roles.
• Basic understanding of marketing activities and campaign execution.
• Good Excel skills and comfortable with data tracking and simple reporting.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Organized and detail-oriented, able to handle data and documentation accurately.
• Able to manage multiple tasks and follow up on timelines.
• Good communication and teamwork skills, able to work with different stakeholders.
• Proactive, responsible, and willing to learn.
• Familiarity with digital marketing, social media, or e-commerce is a plus.
• Basic PowerPoint or Canva skills is a plus.

The Skillset:

• Marketing campaign execution and content management; social media trends awareness and digital marketing basics; data tracking, reporting and Excel skills; project coordination and stakeholder communication.

The Perks:

• Hybrid remote work environment; lifestyle spending account; talent development and professional training programs; free Kobo device plus a free weekly eBook or audiobook; weekly Kobo Tech University learning sessions; birthday allowance and birthday leave: enjoy a paid day off during your birthday month; festival bonuses for the Dragon Boat Festival and Mid-Autumn Festival; annual leave that exceeds statutory requirements; work from anywhere program; annual selected.

Benefits

• NT$10,000 per year, flexibly usable across various Rakuten services; annual health check-up; fully subsidized group insurance.

About Rakuten Kobo Inc:

• Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the world’s most advanced global ecommerce companies, with the world’s most innovative e-reading services offering more than 6 million eBooks and audiobooks to 30 million+ customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning e-readers, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies.

• Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.

• Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.

• Beware of fraudulent job offers claiming to be from Rakuten. Rakuten does not send unsolicited job offers or request money during the recruitment process. Learn more: https://rakutenemploymentalert.com/

About Us:

• Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the world’s most innovative eReading services offering more than 6 million eBooks and audiobooks to millions of customers in 190 countries. Believing that consumers should have the freedom to read any book on any device, Kobo provides people with a choice when reading. Kobo offers an eReader for everyone with a wide variety of E Ink eReaders to suit any Reader’s style including Kobo Clara HD, Kobo Aura H2O, and Kobo Aura ONE; along with the company’s free top-ranking eReading and audiobook listening app for Apple and Android. Kobo’s award-winning eReaders can be found in major retail chains around the world. For more information, visit www.kobo.com.

• With a growing catalogue of millions of titles in 97 languages, Kobo is a truly global eReading service for booklovers of all kinds, in every part of the world.