About this role

Marketing Officer at Chicken Republic

Job Title: Marketing Officer

Location: Nigeria

Job Objective and Summary

The Marketing Officer is an entry-level administrative and operational role that provides cross-functional support across all marketing departments — E-Commerce, Marketing Operations, and New Product Development.
Reporting directly to Senior Manager for Digital Sales, this person will be responsible for: tracking campaigns, coordinating store openings, managing reports, monitoring third-party logistics partners, and ensuring every department in marketing has the administrative support it needs to execute at pace.

Core Responsibilities and Key Result Areas

Reporting & Data Management:

Compile and distribute weekly and monthly performance reports across all marketing departments, including sales data, campaign metrics, and e-commerce KPIs
Maintain a central marketing dashboard tracking key metrics such as revenue by store, cancellation rates, product availability, and campaign performance
Aggregate data from multiple channels (in-store & online) into clean, presentation-ready formats for team meetings and leadership reviews
Track and flag anomalies in weekly data — significant store declines, spike performance, or regional shifts — and escalate to relevant department heads.

Campaign Tracking & Administrative Support:

Track campaign deliverables, deadlines, and status updates
Take minutes, and follow up on action items from marketing team meetings, cross-functional reviews, and briefing sessions using our project management tools
Manage and organise marketing files, trackers, SOPs, and documentation in shared drives — ensuring version control and accessibility.

Store Opening Coordination (Marketing Operations Support):

Support the end-to-end administrative process for new store openings — liaising between Marketing Operations, Store Development, and relevant vendors
Track new store opening timelines, milestone checklists, and marketing activation deliverables (signage, digital listings, launch campaigns)
Ensure new stores are accurately listed and activated across all digital platforms — Google Maps, aggregator apps, website, and social media — before and on opening day
Coordinate the procurement and delivery of opening day marketing materials (branded assets, POS materials, flyers) by liaising with suppliers and confirming timelines
Maintain a live new store tracker updated with status, opening dates, marketing readiness, and post-opening performance data.

E-Commerce & 3PL Monitoring:

Monitor product availability across all active e-commerce platforms daily — flagging items that are incorrectly live, turned off etc
Maintain a weekly 3PL performance, cancellation rates by partner
Coordinate with store operators and the operations team to ensure product listings are updated when items are unavailable, following the product availability management framework
Support the monitoring of cancellation reports — tracking cancellations attributed to product unavailability, wrong orders, or fulfilment failures, and preparing weekly summaries.

Key Performance Indicators

Weekly reports are accurate, on time, and require minimal corrections from the team
New store openings have zero marketing-related delays — all digital listings live, assets delivered, and launch campaigns activated on schedule
The E-Commerce team has real-time visibility on product availability issues, with 3PL performance tracked and escalated proactively
Campaign trackers and departmental calendars are always current
Cancellation rates attributed to product unavailability decline measurably quarter-on-quarter as a result of consistent monitoring and follow-through.

Educational Requirements

Professional Requirements:

Experience Requirements:

Minimum of 0–2 years of progressive experience in brand management or marketing.

Not Specified.

Marketing Officer