Marketing – Customer Experience

KFC Careers

It all started with one cook who created a finger lickin' good recipe more than 75 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen.

KFC Careers

It all started with one cook who created a finger lickin' good recipe more than 75 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen.

Marketing – Customer Experience

KFC

Hybrid

MAKE A DIFFERENCE... with your role's responsibilities:

• Lead the planning and coordination of in-store media and POP materials by aligning with campaign owners to ensure timely and effective execution for each campaign window.
• Prepare and distribute the monthly In-store media communication Brief, providing a comprehensive summary of all in-store media activities.
• Coordinate with vendor partners to ensure timely content uploads and oversee content accuracy across all stores for every campaign window.
• Monitor and verify the implementation of in-store communication materials to ensure consistency with campaign objectives and brand standards.
• Collaborate cross-functionally with Marketing, Operations, and external vendors to support seamless campaign execution and drive operational excellence.
• Drive Channel Strategy through all touch points to build holistic customer experience

BRING YOUR BEST SELF. with your top-notch qualifications:

• Bachelor's degree in marketing, Business Administration, Communications, or a related field.
• 2–5 years of experience in marketing operations, trade marketing, retail marketing, campaign execution, or a related function.
• Experience coordinating marketing campaigns across multiple stakeholders and vendors.
• Experience in retail, QSR, FMCG, or multi-unit business environments is preferred.
• Familiarity with in-store marketing materials, POP management, and digital signage platforms is an advantage.

Skills & Competencies:

• Strong project management and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously.
• Excellent stakeholder management and communication skills, with the ability to coordinate effectively across cross-functional teams and external partners.
• Proactive problem-solving mindset with the ability to identify issues and drive timely resolutions.
• Ability to work in a fast-paced environment while maintaining quality and meeting deadlines.
• Results-oriented, adaptable, and capable of managing changing priorities.