Marketing Communications & Customer Experience Coordinator

Marketing Communications & Customer Experience Coordinator

Premium Consumer Brand | New York, NY

$55,000–$80,000 + Employer-Paid Medical Insurance

Bring your creative eye—and make your work visible.

An established premium consumer products company is seeking a hands-on marketing professional who combines strong visual judgment with the ability to execute. This opportunity is ideal for someone who enjoys creating polished content, building engaging campaigns, and delivering a consistent brand experience.

Working with a collaborative team, you’ll take ownership of creative projects across digital channels. The position is primarily marketing-focused, with additional customer experience and office support responsibilities.

What You’ll Do

• Create compelling product and lifestyle photography for digital and print marketing.

• Edit and enhance images using Adobe Photoshop.

• Write engaging website content, product descriptions, social media captions, and campaign copy.

• Design email artwork, promotional materials, and other branded collateral.

• Maintain Shopify product listings, imagery, descriptions, and pricing.

• Build and execute email campaigns and automated communications using Klaviyo.

• Create, schedule, and monitor social media content.

• Track campaign performance and audience engagement.

• Coordinate projects with internal stakeholders, vendors, and external marketing partners.

• Respond professionally to customer inquiries and online engagement.

• Support occasional trade shows, events, and general office needs.

• What You Bring

• Hands-on marketing or content creation experience supporting premium consumer brands.

• A strong portfolio demonstrating an elevated aesthetic and work you personally created.

• An eye for product styling, photography, composition, and graphic design.

• Proficiency with Photoshop, Shopify, and Klaviyo.

• Strong copywriting, editing, and proofreading skills.

• Experience executing social media and email marketing campaigns.

• Organization, initiative, and the ability to manage competing priorities independently.

• A collaborative approach, openness to creative feedback, and strong customer communication skills.

• Experience in fashion, beauty, accessories, home décor, or other premium lifestyle categories is welcome. Trade-show experience and QuickBooks familiarity are a plus.

• A bachelor’s degree in Marketing, Communications, Graphic Design, or a related field is preferred; equivalent relevant experience will be considered.

• Compensation and Benefits

• $55,000–$80,000 base salary, depending on experience.

• Employer-paid employee medical insurance.

• Optional dental and vision coverage.

• Paid vacation and sick time.

• Limited remote flexibility within a primarily on-site role.

• Location and Schedule

• Based in Manhattan, Monday–Friday, 9 a.m.–6 p.m. Candidates must be comfortable with occasional business travel and weekend event participation.

• Please submit your résumé and portfolio or accessible work-sample links. Examples may include photography, graphic design, social media, email campaigns, or copywriting. Clearly identify your personal contribution to each example.

• Additional company details will be shared during the screening process.