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Market Insights & AI Manager

WTW
Lisbon, Portugal

About this role

Market Insights & AI Manager

Description

Key responsibilities

  • Conduct market research, including identification of relevant sources of information, aggregation/synthesis of findings, and delivery, applying AI-enabled tools to accelerate insight generation, and takes ownership of selected strategic research projects
  • Drives the end-to-end delivery of high-quality projects, agreeing scope and timelines with stakeholders
  • Design and deliver quantitative research solutions, including market sizing, market landscaping, and commercial analytics, to support prospects evaluation, whitespace identification, industry prioritisation, market assessment, market share and share-of-wallet analysis
  • Define, test, and refine model parameters, assumptions, and scenarios to ensure analytical robustness
  • Champions the adoption of AI and advanced analytics techniques within MCI, identifying opportunities to automate research workflows and enhance the speed and quality of insight generation
  • Data sourcing, integration & quality
  • Leads the sourcing and integration of multiple internal and external data sets, including emerging AI-driven data sources, to support quantitative insight
  • Perform data preparation, validation, and quality control to ensure accuracy, integrity, and transparency of outputs
  • Drives more systematic and scalable approaches to combining internal and external data across MCI projects, including identifying opportunities for AI and automation to improve efficiency
  • Insight generation & communication
  • Translate complex analysis into clear, narrative-based insights and recommendations for business stakeholders
  • Develop reports, presentations, and visual outputs — including AI-enhanced dashboards and tools — that communicate insight effectively
  • Balance detailed analytical work with big-picture interpretation and commercial implications

Qualifications

  • Eligibility
  • Strong analytical mindset with a proven track record of turning data into clear, actionable insight
  • Demonstrated experience in quantitative research, market sizing, market landscaping, workflow analysis, or pricing analysis, with a track record of driving projects with minimal oversight
  • Advanced Excel skills, including complex formulas, data modelling, and scenario analysis as standard practice
  • Experience building or working with Power BI dashboards or similar business intelligence tools
  • Experience with a wide range of research tools, techniques, and sources
  • Foundational knowledge of the elements of business and market strategy, and the ability to apply to market and company research to generate insights and recommendations
  • Exceptional written and oral communication skills, with a demonstrated ability to work with stakeholders, collaborate with colleagues, and fulfil business needs
  • Strong project management skills and ability to manage multiple projects simultaneously, setting clear milestones and meeting deadlines
  • High level of attention to detail and focus on accuracy
  • Self-starter capable of proactive investigation and analysis
  • Team player capable of working in the best interests of the firm
  • Strong attention to detail, with a clear focus on data quality and analytical integrity
  • Excellent written and verbal communication skills, with the ability to engage and influence stakeholders at all levels
  • Desirable
  • Proficiency in Python and/or SQL, with experience applying AI/machine learning techniques to research automation and analytics
  • Practical experience applying AI, GenAI, or automation tools (e.g. Python, SQL, Copilot/GenAI platforms) to enhance research efficiency, data processing, or insight generation
  • Experience working in market insight, market intelligence, strategy, research, or competitive analysis roles
  • Knowledge of financial services, investments, pensions, or regulated environments

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