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Manufacturing Technical Support Analyst

iMPact Business Group
Redmond, WA Posted Oct 1, 2026
On-siteUSD 54 - 56 / hour

About this role

Manufacturing Technical Support Analyst

Our client, a Global Leader in the Medical Device Industry, has an immediate opening for a Manufacturing Technical Support Analyst (SAP ECC & MES Analyst) for an 18-month+ Contract role.

Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed, and detail-oriented Top Talents in an extremely collaborative and professional environment.

This position will be supporting our clients Redmond, WA Manufacturing Team, related to maintaining/troubleshooting their SAP ECC and DELMIA Apriso Manufacturing Execution System (MES) computer systems. In addition, this role will work cross-functionally with IT teams to perform UAT testing, validating enhancements, and verifying bug fixes.

The ideal Candidate has strong Manufacturing functional and industry experience and is very technically oriented. This role will rely more on Functional knowledge of Manufacturing and ERP systems along with strong trouble-shooting skills, more so than a traditional IT background. Preference is for someone with a Manufacturing/Engineering background who has a strong Technology aptitude and has worked with ERP and MES systems.

Duties

  • Analyzing manufacturing/business problems to be solved within automated systems (ERP and MES)
  • Providing functional/technical knowledge for identifying, evaluating, and creating solutions to problems identified in the ERP and MES systems, from a Manufacturing perspective
  • Configuring system settings and options; planning and executing unit, integration, and acceptance testing; and creating specifications for system changes to resolve issues
  • Providing support and consultation to functional users related to ERP and MES systems
  • Analyzing manufacturing data in the ERP/MES systems
  • Troubleshooting the connection between functional manufacturing processes and business systems
  • Leveraging manufacturing, materials, engineering, and/or data-analysis experience to resolve ERP/MES issues

Job Requirements

  • Technical Degree such as Engineering, Manufacturing, Industrial, Process Engineering, or Computer Science

  • 2+ years' experience supporting manufacturing processes, users, and systems

  • Experience working with SAP ECC (ERP), DELMIA Apriso (MES) -- or -- similar systems

  • Background in Medical device manufacturing or other regulated industries

  • Experience collaborating with cross-functional teams across different time zones

  • Knowledge of Quality Systems and environmental compliance

  • A background in Manufacturing, Materials, Engineering, and/or ERP/MES Data-Analysis with a strong Systems aptitude

  • About Redmond, WA

  • Discover exciting job opportunities in the vibrant Redmond, Washington area! Nestled in the scenic Pacific Northwest, Redmond offers job seekers a unique blend of tech innovation, outdoor recreation, and cultural charm. Known as the "Bicycle Capital of the Northwest," Redmond boasts an extensive network of bike trails perfect for exploring the stunning Cascade Mountains. With nearby attractions like the iconic Space Needle in Seattle, the picturesque wineries in Woodinville, and the world-renowned Museum of Glass in Tacoma, there's no shortage of adventures to be had. Whether you're drawn to the bustling tech scene with companies like Microsoft and Nintendo, or craving a taste of the local cuisine at the Food Truck Roundup, Redmond has something for everyone. Join us in experiencing the dynamic opportunities and endless possibilities that await in this thriving region!

  • Contract positions

  • Will be employed and paid hourly by iMPact Business Group. Benefits (medical, dental & vision) are available after 90 days of employment.

  • Permanent placed employees

  • Paid by and qualify for benefits in accordance with the policies of the hiring company.

  • Internal Positions

  • We have several internal positions at iMPact that we are hiring for. Please view our internal positions here.

  • Learn more about working with iMPact Business Group

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