Managing Director, Experian Malaysia Global Development Center (GDC)

About the Role Role Overview: Managing Director, Experian Malaysia Global Development Center (GDC). This role leads the Malaysia-based Global Development Center, a multi-functional organization supporting multiple regions and business units. Reporting to the Chief Financial and Operating Officer, Technology & Innovation, the Managing Director is responsible for the strategic direction, operational performance, talent development, and financial management of the GDC, ensuring alignment with business priorities and technology objectives. What You'll Do

• Lead the evolution of the GDC operating model to improve scalability, delivery efficiency, and cross-functional collaboration.
• Develop and implement scalable technology solutions that can be deployed across multiple markets.
• Apply established engineering, delivery, and operational practices to support continuous improvement and organizational effectiveness.
• Drive technology and operational transformation initiatives aligned with business growth objectives.
• Partner with global business units to support the delivery of technology solutions and services.
• Strengthen integration and collaboration between the GDC and global technology teams.
• Establish governance, processes, and performance measures that support quality, reliability, and consistent delivery outcomes.
• Support technology solutions that meet performance and operational requirements.
• Evaluate and improve technology, engineering, and operational processes.
• Identify opportunities to reduce duplication, standardize common platforms, and improve efficiency across teams.
• Support sustainable technology development and operational practices aligned with organizational objectives.
• Ensure technology investments align with customer, business, and market requirements.
• Drive the development and adoption of reusable platforms, assets, and engineering capabilities.
• Support the creation of cross-functional teams that improve collaboration and reduce delivery dependencies.
• Promote the development, evaluation, and adoption of emerging technologies where they support business outcomes.
• Lead the execution of the GDC technology and engineering strategy in alignment with Experian's global technology strategy.
• Lead, develop, and support technology leadership teams across the GDC.
• Partner with Human Resources to support attraction, development, engagement, and retention strategies.
• Foster a culture of learning, professional development, collaboration, and accountability.
• Support workforce planning and capability development to meet current and future business needs.
• Strengthen risk management, governance, and operational controls across the GDC.
• Ensure technology solutions align with security, resilience, compliance, and business continuity requirements.
• Monitor and address operational and technology risks.
• Act as a strategic partner to regional and global business leaders.
• Provide insights into GDC capabilities, delivery performance, and strategic opportunities.
• Build and maintain effective relationships with stakeholders across regions, functions, and business units.
• Align GDC priorities and investments with organizational objectives.
• Represent Experian at industry events, conferences, and external engagements.
• Support initiatives that strengthen awareness of Experian's technology capabilities within the industry and talent market.
• Promote collaboration, accountability, innovation, and customer-focused outcomes across the organization.
• Manage GDC budgets and financial performance. Optimize operational spending and resource allocation to support business objectives.
• Ensure technology and operational investments align with business strategy, long-term growth plans, and scalability requirements.
• Maintain appropriate financial governance and accountability across the organization. What We're Looking For
• Bachelor's degree in Computer Science or a related field; an MBA is beneficial.
• 15+ years of relevant experience leading software engineering organizations within complex global enterprises, including leadership experience in a Global Technology Center or Global Development Center environment.
• Experience leading large-scale organizational, technology, and operating model transformation initiatives.
• Experience working in dynamic, matrixed organizations with evolving business and technology priorities.
• Experience building, leading, and developing global technology teams across multiple locations and functions.
• Experience partnering with senior leaders and stakeholders across a complex matrix organization to align priorities, drive decisions, and deliver business outcomes.
• Experience communicating and influencing effectively across all organizational levels, including executive leadership teams.
• Experience leading teams across multiple geographies, cultures, and business environments.
• Experience driving innovation, continuous improvement, and organizational change initiatives.
• Experience communicating with and influencing executive leaders, business stakeholders, and technology teams across multiple organizational levels.
• Experience leading complex, cross-functional programs and initiatives involving multiple global teams and stakeholders.
• Experience establishing partnerships and collaborating across business, technology, operations, and support functions to achieve strategic objectives. Nice to Have
• MBA is beneficial.