Manager, US Logistics

Job Description

Accountable for reliable execution of US logistics operations within the defined market and business scope. Lead and manage day-to-day logistics operations for the US, ensuring reliable, compliant and cost-effective importation, warehousing, transportation and distribution execution for the US Behring business.

Reporting and Leadership Scope

• Lead the US logistics function and assigned support resources
• Provide daily direction, coaching and performance expectations
• Coordinate closely with Supply Chain, Quality, Affiliate Stakeholders and Logistics partners.

Core Responsibilities - Operations

• Monitor and manage execution of imports/inbound shipments from manufacturing sites to US 3PL with freight forwarders and customs.
• Direct daily warehouse, transportation and distribution activities
• Monitor order flow, inventory movement/reconciliation, delivery execution and operational exceptions
• Resolve service issues and coordinate recovery actions
• Ensure operating procedures and controls are followed
• Maintain reliable execution during volume changes and operational disruptions

Core Responsibilities - Service, Cost and Compliance

• Deliver US service, cost and compliance targets
• Track operational performance and investigate deviations
• Budget planning, forecasting and cost control for the US Behring logistics cost center
• Partner with Quality on deviations, CAPAs and inspection readiness
• Maintain documentation and evidence needed for internal and external audits.

Core Responsibilities - Vendor Governance

• Manage freight forwarders and customs execution and performance
• Manage day-to-day performance of US 3PL and transportation providers
• Review service results, issues and corrective actions
• Escalate recurring failures and support contract or scope discussions
• Verify vendor adherence to agreed procedures and performance expectations

Core Responsibilities - Projects and Integration

• Lead and/or participate in US logistics projects and operational changes

• Coordinate local implementation activities, testing, readiness and stabilization

• Provide US operational requirements and subject-matter input Business Continuity and Escalation

• Own first-line resolution of US operational issues

• Maintain market-level contingency plans and escalation contacts

• Coordinate incident response with Quality, Supply Chain, Finance, business stakeholders and Logistics partners.

Decision Rights

• Make market-level decisions within approved policies, budgets and operating procedures
• Prioritize US operational resources and recovery actions
• Escalate decisions with material financial, quality, supply or business impact

Key Stakeholders

US Commercial, Supply Chain, Finance, Quality, Regulatory Affairs, Sourcing, Manufacturing and logistics service providers

Performance Measures

• US customer service and delivery performance
• Imports / inbound shipments delivery performance
• Warehousing and transportation execution
• Cost performance versus budget
• Deviation and CAPA closure
• Inventory accuracy and operational compliance
• Vendor performance and issue recurrence
• CI & Cost Savings Initiatives

Experience and Qualifications

• Bachelor’s degree in supply chain, logistics, business or a related field, or equivalent experience
• Significant logistics operations experience in a regulated environment
• Demonstrated experience managing imports, 3PL, transportation and distribution performance
• Working knowledge of quality systems, deviations, CAPAs and operational compliance
• Strong operational problem-solving, stakeholder management and execution skills

Leadership Competencies

• Execution discipline
• Operational problem solving
• Accountability and follow-through
• Team coaching
• Clear stakeholder communication
• Continuous improvement mindset

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.

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