Manager Trainee

Job title: Manager Trainee

About the Role Under general supervision, the Manager Trainee will learn to manage small driver counts and non-traditional shifts, ensure safe and timely movement of freight, load assignment, and provide best-in-class customer service. The position will be trained to ensure compliance with DOT regulations and to oversee drivers' compliance with company regulations while collaborating with internal and external contacts to plan, route, monitor, and deliver freight.

What You'll Do

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless carrier setup, minimize turnover, and maximize ongoing productivity.
• Fill in for absent personnel and work on special projects related to optimizing fleet operations and achieving profitability.
• Learn to utilize personnel management including training and orientation of drivers and/or employees, including training and assistance with internal and third party systems.
• Become proficient in maximizing efficiency of fleet operations and profitability and making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining and presenting customer-specific reporting and financial analysis through face-to-face interactions at customer locations.
• Gain knowledge on how to manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market.
• Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports.
• Learn to manage yard including checking/inspecting equipment, replacing parts, completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment as required.
• Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc., as they occur throughout the day and, where necessary, when on call.
• Learn to maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met.
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements.

What We're Looking For

• Willingness to learn the management of small driver counts and non-traditional shifts, including nights and weekends, to ensure safe and timely service and customer service.
• Interest in DOT regulations and willingness to be trained to ensure compliance with DOT requirements.
• Ability to work with drivers, customers, and company personnel to resolve service issues, routing/planning, and mechanical problems.
• Strong communication and relationship-building skills with drivers, carriers, customers, and colleagues.
• Analytical mindset to measure KPIs, interpret reporting, and contribute to continuous improvement.
• Willingness to perform administrative duties such as payroll, budgeting, invoicing, and creating operational or financial reports, and to work on-site and on-call when needed.