About this role
Careers UD Home Human Resources Careers Work type Staff 1 College or VP Area Vice President for Student Life 1 Locations Newark, DE 1 Categories Employment Type Full Time 1Staff & Administrative Areas Administrative Support 1 Program/Project Management 1 Applicant login Job Alerts Back to career search Manager, Student Basic Needs Apply now Job no: 503233 College / VP Area: Vice President for Student Life Work type: Staff Location: Newark, DE Categories: Administrative Support, Full Time, Program/Project Management Curious about the full value of working at UD? In addition to salary, our Total Rewards benefits and Compensation Estimator give you a clear view of the complete package. Pay Grade: 30E Context of the Job: Working under the general supervision of the Assistant Director, Student Advocacy & Support/Assistant Dean of Students, the Blue Hen Essentials Manager , manages daily operations and supports the continued development of basic needs services using trauma-informed and equity-minded practices that support coordination across the Food & Supply Pantry, Clothing Coop, and Student Crisis Fund to help students access appropriate basic needs resources.The Manager works directly with students experiencing food insecurity, financial hardship, and related barriers to success, while also coordinating services, resources, and partnerships that strengthen the University’s response to student basic needs. Through direct supervision of student employees and coordination with campus and community partners, the Manager helps ensure high-quality, dignified, and confidential service delivery. In partnership with campus stakeholders and community organizations, the Manager helps strengthen referral networks, coordinated support, and access to institutional and community-based resources. Major Responsibilities: Program Operations and Administration • Manage the day-to-day operations and ongoing development of core basic needs initiatives, including the Food & Supply Pantry, Clothing Coop, and Student Crisis Fund, while ensuring effective inventory practices, documentation, confidentiality standards, and stewardship of program supplies and funds.• Develop, implement, and maintain procedures, workflows, and service standards to support consistent, confidential, equitable, and effective program operations• Coordinate the ongoing improvement of Blue Hen Essentials services using trauma-informed, student-centered, and equitable practices• Supervise, train, schedule, and evaluate student employees, fostering a welcoming, inclusive, and service-oriented team environment• Monitor the program budget, use available resources, and engage with donors to effectively support ongoing operations and service needs Student Support and Care Coordination • Meet with students experiencing complex or sensitive challenges, assess needs, and coordinate individualized support and referrals• Serve as a knowledgeable resource for students experiencing basic needs insecurity and con