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Manager - Operations Risk Management

American Express
Gurugram, HR, India Posted Oct 14, 2026
Hybrid

About this role

Job Description

Operational Risk Management is looking for a Manager of Testing, Monitoring, Aggregation and Reporting to manage a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Responsibilities

  • The Manager, Operational Risk Management (ORM), Independent Monitoring and Testing:
  • Manage an independent testing and monitoring program based on an annual risk assessed plan and testing methodology.
  • Develop a comprehensive universe of targeted coverage for operational risk that supports a risk-based annual plan.
  • Independently monitor operational risk trends and activities.
  • Manage and perform an effective challenge process based on a defined criteria and build into annual plan.
  • Manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks.
  • Coordinate a holistic, de-duplicated independent risk assessment process.
  • Proactively identify areas for high risk for intervention.
  • Manage cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies.
  • Drive reporting to the Enterprise Risk Management Committee, Board of Directors and Senior Management on OR topics, and provide support and oversight with associated Communities of Practice.
  • Be a key leader for sharing insights, better practices, themes, etc. across the enterprise.

Qualifications

Preferred:

  • Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.

Experience in at least one of the following:

  • Translating operational risk strategy and appetite into execution guidelines.
  • Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds.
  • Oversee the implementation of the operational risk governance frameworks.
  • Communicating and ensuring understanding and adherence to operational risk procedures and standards.
  • Manage the operational risk exam management processes.
  • Experience in financial services industry

Job Info

Job Identification 26012559

Job Category Risk

Posting Date 10/14/2026, 04:21 AM

Apply Before 10/21/2026, 02:30 PM

Degree Level Bachelor's Degree

Job Schedule Full time

Job Shift Day

Locations

AMEX Sub Tehsil Kadipur, Gurugram, HR, 122004, IN (Hybrid)

Career Area Operational Risk Management and Control Management

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