Manager, OMS & Inventory

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody.

At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers.

As we continue to scale globally, our HQ teams play a critical role in shaping strategy, building world-class infrastructure, and driving sustainable growth across markets.

Key Responsibilities

• We are seeking a hands-on Manager, OMS & Inventory Systems to lead the strategy, roadmap, and execution for our Order Management System (OMS) and key Inventory management platform

• You will own the OMS and inventory roadmap, driving critical capabilities across order routing, split shipments, inventory visibility and exception handling — ensuring seamless order orchestration and fulfillment across all channels. Additionally, you will be accountable for inventory accuracy within the OMS & IMS, proactively reducing order cancellations caused by integration issues, and partnering across functions to deliver a best-in-class customer experience.

• You will play a key role in leading triage processes, driving post-mortems on critical incidents, and continuously improving system stability and performance.

• This is a high-ownership, hands-on role ideal for someone with experience in cloud-based retail systems, integration platforms (Celigo, Boomi, etc.), and familiarity with leading OMS solutions such as Teamwork Commerce or similar.

• Key Responsibilities

• Roadmap Ownership & Strategy

• Define and own the product roadmap for OMS, IMS, & 3PL integrations.

• Drive roadmap prioritization for:

• Advanced order routing rules.

• Split logic optimization (multi-node fulfillment).

• Robust exception handling frameworks and processes.

• Inventory accuracy and visibility across systems.

• OMS & Fulfillment Execution

• Partner with Operations, eComm, & CX to ensure seamless order orchestration and fulfillment.

• Monitor and improve inventory accuracy in OMS & IMS — ensuring alignment with ERP and fulfillment nodes.

• Hands-on ownership of integration flows across OMS, ERP, 3PL, WMS, and customer-facing platforms (eCommerce, POS).

• Proactively reduce order cancellations caused by integration, timing, or system gaps.

• Define, monitor, and continuously improve key OMS KPIs (e.g., order cancellation %, exception rates, latency).

• Incident Management & Continuous Improvement

• Own the triage process for OMS/Inventory-related issues — serve as primary point of contact for coordinating triage across IT, Operations, Customer Service, and external vendors.

• Lead root cause analysis (RCA) and post-mortem processes — ensure issues are documented, understood, and drive actionable remediation and long-term prevention.

• Manage production support pipeline for OMS/Inventory systems — triage, prioritize, and coordinate fixes and enhancements.

Skills, Knowledge and Expertise

• 5+ years of experience in Order Management Systems (OMS) and Supply Chain operations managing product or engineering roles.
• Hands-on experience working with integration platforms (Celigo, Boomi, MuleSoft, or similar).
• Familiarity with OMS such as Teamwork Commerce or similar platforms is a strong plus.
• Familiarity with Django-based tools is a plus
• Basic SQL skills and experience with API-based architecture
• Working knowledge of SDLC, change management, and system mapping practices.

Benefits, Culture and Perks

Benefits and Culture

• Up to 100% Company Paid Healthcare (medical, dental, vision)

• Kind Body Fertility Benefits

• 401(k) savings plan with up to 4% match

• Unlimited PTO

• Full Access to LinkedIn learning

• Employee Discounts Perks (HQ Location)

• Free weekly catered lunch at HQ – M/T/W/Th

• Dog-Friendly office on a Thursday and Friday

• Free Swag Giveaways

• Annual Holiday Party

• Annual Summer Party

• Invitations to pop-ups and other company events

• Complimentary daily office snacks and beverages