Manager of Global Benefits Processes and Operations

Manager of Global Benefits Processes and Operations

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit takes pride in providing exceptional benefits for our employees around the globe and creating “done-for-you,” experiences for our employees to engage with their benefits. Global benefits operations are the vital engine that enables Intuit to provide these benefits and help our employees thrive. We are looking for a manager of Global Benefits Processes and Operations to bring both tactical and strategic excellence to this role. Your deep subject matter expertise, quality obsession and stakeholder management skills drive you to collaborate and align on every detail across your myriad of partners - other members of the Benefits team, HRIS, payroll, legal, tax, shared services, HR support, communications and various external vendors - to deliver a seamless, flawless experience for our employees. Your rich experience and strategic vision enable you to anticipate barriers or complexity, proactively raise opportunities to simplify the design or operations, plan with our partners effectively for resources, and advise the Benefits team on timing or approach so we avoid overloading our partners and ecosystem. You are agile, collaborative, pragmatic and solution-oriented. You are curious, welcome diverse perspectives, engage in respectful debate, and do not hesitate to share your own ideas and concerns. You build coalitions naturally. You are committed to quality and excellence above all else; you take accountability easily and ask “how can I help?”

Responsibilities

Lead and develop a talented team responsible for global benefits operations and processes. Your scope includes:

• Benefits administration, including annual enrollment, management of the vendors that administer our enrollment, integration with payroll and HRIS, and data audits and controls

• Implementation of benefit changes and new vendors

• M&A integrations and country expansions

• Process improvements and efficiencies

• Data warehouse management and expansion

• You will manage a process-focused team where you excel at adding disciplined rigor and efficiencies. With that in mind, your scope may grow over time to include other recurring processes that exist within Benefits.

• Responsibilities (continued)

• Lead, coach, and cultivate the growth of a high performing team responsible for global benefits operations in all of our existing geographies

• Serve as deep subject matter expert on benefits operations and implementations; using your expertise to lead the team at scale, ensure the team is delivering with excellence and anticipating co